Awful kept on delaying delivery and not giving and actual date, had to phone them to find out, was told 5-7 weeks not the 5 to 7 days as advertised on their website
Excellent service all round.
Price was great, the lowest I found.
I was out when the Delivery was done, they went to a lot of bother to neatly stack up the bags where I had asked.
Poor communication on delivery date and time, my order was delayed as they were so busy but this didn’t matter however I do appreciate knowing an expected day and approximate time and I wasn’t given...
Normally great,this time thought I have been waiting weeks for delivery,still no delivery slot. I have been informed this is due to very high demand.
servicedeliveryteam@cplindustries.co.uk
Coals2U
3 years ago
Thank you for your feedback. We are sorry about the delay with your delivery. We are currently experiencing a large influx of orders. Please rest assured we are working through these orders as quickly as possible and will be back in touch as soon as we have a scheduled delivery date.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
