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Clickstay Reviews

Rated
Exceptional
Service
4.8
/5

5

4

3

2

1

60

7

1

0

1

69

ratings over the past year

Displaying all 3,178 reviews
Trusted Customer
10 months ago
Date of purchase: 05/18/2024
Excellent superb service.
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Sophie
Clickstay
9 months ago
Thank you so much
Trusted Customer
10 months ago
Date of purchase: 07/28/2024
Good booking experience
Good booking experience with easy and quick communication with property owner. I would definitely use the service again.
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Sophie
Clickstay
9 months ago
Thank you!
LA
Liene Riekstiņa
10 months ago
Date of purchase: 04/07/2024
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Sophie
Clickstay
9 months ago
thank you :)
Trusted Customer
10 months ago
Date of purchase: 08/31/2024
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Sophie
Clickstay
9 months ago
thank you for your excellent rating
AC
alex chevis
10 months ago
Date of purchase: 09/06/2024
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Sophie
Clickstay
9 months ago
Thanks for leaving a rating Alex - hope we can make it 5 stars next time :)
CA
Corol Anamaria
Iasi, Romania
10 months ago
Date of purchase: 08/23/2024
What Corol Anamaria said about Clickstay:
2024-Nissi Elena Court stay
It's our third year with clickstay. Every year the facility was exactly what we needed, a place that feels like home. Our hoat Shaun was always nice to us an helped us in every matter, at any hour....

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Sophie
Clickstay
10 months ago
Thank you Andreiu, that's a lovely review to read :) - glad you had a great holiday
Trusted Customer
10 months ago
Date of purchase: 08/12/2024
This was a beautiful home and met all of our needs in a safe community!
Convenient and easily accessible
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Sophie
Clickstay
10 months ago
Wonderful to read this, thank you for leaving a review :)
KG
Kamel Ghanem
10 months ago
Date of purchase: 08/16/2024
What Kamel Ghanem said about Clickstay:
My stay was cancelled by the host few months after booking and click stay did nothing to help. I had to find an other acomodation triple the price of the cancelled one.
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Sophie
Clickstay
10 months ago
Hello Kamel, I’m very sorry to read you’ve had a bad experience. When the owner cancelled your booking 3 months before you were due to travel, we ensured that the owner initiated the refund of everything you had paid immediately. One of our team also contacted several other owners in Turkey to enquire about availability for you, and emailed you on 13 May with details of other suitable properties. He asked you to let him know if you needed assistance. Another email with further suggestions of available rentals in Turkey for your dates was sent a few hours later that day. I’m sorry we weren’t able to help you find something.
Trusted Customer
10 months ago
Date of purchase: 08/17/2024
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Sophie
Clickstay
10 months ago
Thank you for the 5 star rating :)
Trusted Customer
11 months ago
Date of purchase: 08/10/2024
The service we received from Clickstay were great. The ackommodation were decent
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Sophie
Clickstay
11 months ago
Thank you for your review, we're delighted you were pleased with our service :)
About Clickstay
Clickstay is one of the original and trusted direct bookings holiday rental sites. Use us to find vacation rentals with no booking or service fees: you save money by booking directly with owners. Our goal: to make the world's best direct bookings site, matching renters and owners whilst providing a secure, easy to use payment system. Starting as Villarenters in 2003 we were one of the first holiday rental sites with secure online payment. We changed our name to Clickstay in 2014 as we're more than just villas, and hundreds of thousands of happy holiday makers have stayed in one of our holiday rentals. We're one of the UK's most trusted platforms - but we're not sitting still. We believe the existing model from Airbnb, Vrbo and others is broken; they control communication, squeeze owners and charge over the top renter service fees which can increase the cost by as much as 25%. We want change: we want to make it as easy as possible for owners and renters to find each other, get in touch and book. And all whilst getting rid of renter service fees - making holidays cheaper and giving owners their fair share.
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Unit N106, Vox Studios, 1-45 Durham Street, London, Greater London, SE11 5JH, United Kingdom
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About Clickstay
Clickstay is one of the original and trusted direct bookings holiday rental sites. Use us to find vacation rentals with no booking or service fees: you save money by booking directly with owners. Our goal: to make the world's best direct bookings site, matching renters and owners whilst providing a secure, easy to use payment system. Starting as Villarenters in 2003 we were one of the first holiday rental sites with secure online payment. We changed our name to Clickstay in 2014 as we're more than just villas, and hundreds of thousands of happy holiday makers have stayed in one of our holiday rentals. We're one of the UK's most trusted platforms - but we're not sitting still. We believe the existing model from Airbnb, Vrbo and others is broken; they control communication, squeeze owners and charge over the top renter service fees which can increase the cost by as much as 25%. We want change: we want to make it as easy as possible for owners and renters to find each other, get in touch and book. And all whilst getting rid of renter service fees - making holidays cheaper and giving owners their fair share.