Thank you for shopping with Chums, we really appreciate your positive feedback.
Product reviews
Enamalamanda
Chums
1 month ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
We sincerely appreciate your business and your valuable feedback.
Product reviews
Helen
Chums
1 month ago
Thank you for taking the time to share your feedback. We're sorry to hear that the fit of the trousers did not meet your expectations. While the waist size was correct, we understand that the rise measurement from the waist to the crotch has made the trousers uncomfortable for you, even after alterations.
We appreciate your detailed comments regarding the leg length and overall fit, as this information helps us review our sizing and product specifications. We're sorry that one pair will need to be returned and regret any inconvenience this has caused.
Thank you again for your feedback, and we hope we can provide a better experience for you in the future.
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. You can of course return any unwanted, unworn items for exchange or refund. We look forward to hearing from you.
Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.
Date of purchase: 08/07/2026
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Trusted Customer
Feefo Verified
1 month ago
Very slow delivery
Karen
Chums
1 month ago
Thanks for your feedback. I am sorry to hear that you are disappointed with the time taken for your parcel to arrive. Having reviewed your order, I can confirm that your parcel was delivered within our stated delivery time frame of 3 to 5 working days. As advised at the time of purchase, this is the expected timescale for standard deliveries, and your order arrived within this period. We value your feedback and will take your comments on board as we continually look for ways to improve our service.
Product reviews
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your replacement order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. I can see that both the return and refund have been processed for you, and credited back to your original method of payment. If you need any further help please contact us.
Thanks for sharing your rating with us. Thank you for your custom.
Date of purchase: 08/07/2026
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Trusted Customer
Feefo Verified
1 month ago
despite the criticism EVRI have never let me down
Divyashree
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Product reviews
Divyashree
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 08/07/2026
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Trusted Customer
Feefo Verified
1 month ago
Excellent as ever.
Divyashree
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Product reviews
Divyashree
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 08/12/2026
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Trusted Customer
Feefo Verified
1 month ago
NA
Karen
Chums
1 month ago
Thanks for taking the time to leave a review.
Product reviews
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. You can of course return any unwanted, unworn items for exchange or refund. If you need any further help please contact us.
Thanks for sharing your rating with us. Thank you for your custom.
Product reviews
Enamalamanda
Chums
1 month ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.