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Chums Reviews

Displaying all 138,058 reviews

Mrs Hilary Parker

Feefo Verified

7 days ago

What Mrs Hilary Parker said about Chums:

Fine, not as quick as some though

Anirudh

Chums

6 hours ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 09/08/2026

Trusted Customer

Feefo Verified

7 days ago

Extra wide boots

The service was good and quick delivery. When I sent them back it was straight forward and they refunded my money quickly

Karen

Chums

6 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 09/03/2026

Mr Robert Newbold

Feefo Verified

GBR

7 days ago

What Mr Robert Newbold said about Chums:

Farah trousers are great

Chums sent my order to an address I lived at 10 years ago!

Karen

Chums

6 days ago

Thanks for your feedback. We are sorry to hear of your disappointment regarding the delivery of your order to an old address. We understand how frustrating this situation has been and appreciate the inconvenience it has caused. Having investigated the matter, we can confirm that your address had previously been updated on our system. However, as this order was placed online, the delivery address must be selected or amended by the customer during the checkout process. Due to GDPR regulations, we are unable to access or amend customers' online account details on their behalf. Thank you for bringing your concerns to our attention. We value your feedback and apologise for the inconvenience experienced on this occasion.

Product reviews

Date of purchase: 09/08/2026

Trusted Customer

Feefo Verified

7 days ago

Fast delivery

Easy to navigate the website and order. The prices are reasonable and delivery fast. Thank you.

Karen

Chums

6 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 09/08/2026

Mr Brian Lowe

Feefo Verified

GBR

7 days ago

What Mr Brian Lowe said about Chums:

Walking tour hardwearing shoes.....

Always seem to arrive before I expect them. Reliable and good service...

Anirudh

Chums

6 hours ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 09/03/2026

Mr ROGER CARD

Feefo Verified

GBR

7 days ago

What Mr ROGER CARD said about Chums:

Appalling. They can't even reply to emails. I will have to refer this to my bank for a refund instead of replacement, as they ignore the issue.

Karen

Chums

6 days ago

Thanks for your feedback. I'm very sorry to hear of the issues encountered with this item/order. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.

Product reviews

Date of purchase: 09/03/2026

Trusted Customer

Feefo Verified

7 days ago

First class. Prompt delivery.

Anirudh

Chums

6 hours ago

We are grateful that you took the time out to leave us this positive review.

Product reviews

Date of purchase: 09/08/2026

Trusted Customer

Feefo Verified

7 days ago

Excellent quality and service

An excellent service .Kept well informed of progress throughout, Quick and efficient. Its lovely to deal with a traditional firm with traditional values. That sells good quality products, Thank you...

Anirudh

Chums

6 hours ago

Thank you for shopping with Chums, we really appreciate your positive feedback.

Product reviews

Date of purchase: 09/08/2026

Trusted Customer

Feefo Verified

7 days ago

Very good.

Anirudh

Chums

6 hours ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Date of purchase: 09/03/2026

Mrs Jean Smith

Feefo Verified

GBR

8 days ago

What Mrs Jean Smith said about Chums:

Cord trousers

Hard to find online initially but easy to order Sizes good Fast delivery No problems Would use again

Anirudh

Chums

6 hours ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Date of purchase: 08/17/2026

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Chums Reviews

Farah 4 Way Stretch TrouserMore reviews of this productView product websiteIdeal for an elderly gentleman , easy to wash and dry and keep the crease.

Farah Hidden Stretch Waistband TrouserMore reviews of this productView product websiteGreat for quick turn around for laundering

Leather Waterproof Extra Wide Fit Lace Hiker BootMore reviews of this productView product websiteI purchased these boots for my husband when he tried them on they were to tight definitely not extra wide fitting. I had to send them back

Farah Frogmouth Pocket TrouserMore reviews of this productView product websiteFarah trousers are stylish,hard wearing,and machine washable. What more could you ask for at this price?

Non Stick Ceramic Coated Frying PansMore reviews of this productView product websiteNo issues with the this part of the order, the pans work pretty well. However one other item in the same delivery is not fit for purpose, faulty, fell apart after being used just 3 times and chums...Read more

Remington Corded Rotary ShaverMore reviews of this productView product websiteWorks very well and gives me a close shave

Double Lower Hernia Support BeltMore reviews of this productView product websiteFaulty, the pads came apart after just using the item 3 times. Chums are not responding to the emails I have sent and are completely ignoring me. After years of being a client they will get no more...Read more

Pegasus Wide Fit Touch Fasten TrainerMore reviews of this productView product websiteA perfect fit. Not worn them outside as yet, only round the home, to get used to them.

Extra Wide H Fit Touch Fasten Canvas ShoesMore reviews of this productView product websiteGood value. Very comfortable.

Galiana Collection Quilt SetMore reviews of this productView product websiteExcellent quality, washed lovely. A lovely traditional design. Excellent service from Chums team and postal team

Ewbank Carpet SweeperMore reviews of this productView product websiteNice compact carpet cleaner that works

Pegasus Denim Jean in Stretch FabricMore reviews of this productView product websitePerfect comfort.

Pegasus Corduroy TrouserMore reviews of this productView product websiteMy husband loves the trousers he’s very particular and finds his style hard to find on the high street. He finds them warm and comfortable with the part elastic waist and the size fit him perfect no...Read more

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