Delivery was straightforward and returns very easy
Divyashree
Chums
1 day ago
Thanks for sharing your rating with us. Thank you for your custom.
Trusted Customer
23 hours ago
You have only picked out the one positive comment from my review against the main review which was to say how appalling the quality of the vantona Charlotte duvet set was . It was incomparable to the photograph not only online but to the photograph on the packaging !
Product reviews
Helen
Chums
15 days ago
Thank you for your feedback. We’re very sorry to hear how disappointed you were with the quilt cover sets. We understand how frustrating it must have been for the colour to differ from what was shown, especially when you were trying to replace a much-loved set, and we’re also concerned to hear your comments about the quality.
This is certainly not the experience we want for our customers, and we regret that we’ve let you down on this occasion. Your feedback has been noted and will be shared with our team for review.
We’re sorry that this has affected your confidence in ordering from us, and we appreciate you taking the time to bring this to our attention.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.