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Chums Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

12 years ago

items ordered 1/913 not recd. item ordered 15/9/13 recd

Chums

12 years ago

Please accept our apologies if your order from the 01.09 has still not been received. I have looked into this and all items left us on the 04.09. Please either contact us via telephone or e-mail us at enquiries@chums.co.uk to discuss this.

Product reviews

Date of purchase: 08/31/2013

0

Trusted Customer

12 years ago

Splendid web site - understandable and I especiaslly likethe feature which shows enlarged views of…

Splendid web site - understandable and I especiaslly likethe feature which shows enlarged views of parts of your products.

Chums

12 years ago

Fantastic. Many thanks for taking the time to leave such great feedback. Much appreciated !

Product reviews

Date of purchase: 09/05/2013

0

Trusted Customer

12 years ago

still waiting for 1 valence

Chums

12 years ago

I am sorry to hear you are still awaiting one item. I have tried to call you to discuss this. Please e-mail us when you are available and we will call you back. Many Thanks

Product reviews

Date of purchase: 08/27/2013

0

Trusted Customer

12 years ago

Wrong colour sent to us in the beginning with no explanation as to why. I…

Wrong colour sent to us in the beginning with no explanation as to why. I had to send the trousers back( by taking them to a collection shop) and ask you to send the correct colour. You answered by...

Chums

12 years ago

please accept our apologies for sending you an alternative colour, we had an exceptional summer season for this product but have unfortunately had problems restocking this item in some colours since then due to supplier issues beyond our control, i'm glad i had the opportunity to speak to you a little earlier and hope this doesnt put you off from ordering with us in the future.

Product reviews

Date of purchase: 08/26/2013

0

Trusted Customer

12 years ago

pleased with everything i have bought

Chums

12 years ago

Great to hear - Thanks

Product reviews

Date of purchase: 09/04/2013

0

Trusted Customer

12 years ago

No response to follow up for delivery information

Chums

12 years ago

Please accept our apologies for the late delivery. I have looked into this and we was currently waiting for an item to come back into stock before we dispatched your order. I can confirm your order has now left us.

Date of purchase: 09/01/2013

0

Trusted Customer

12 years ago

Delivery time-scale a bit slow

Chums

12 years ago

Sorry to hear the delivery was quite slow. Glad to hear you are happy with the product.

Product reviews

Date of purchase: 08/29/2013

0

Trusted Customer

12 years ago

I have always quick service and delivery from Chums, over many years.

Chums

12 years ago

Thank you so much for taking the time to leave this feedback – much appreciated and really pleased your are so happy with your purchase.

Product reviews

Date of purchase: 08/30/2013

0

Trusted Customer

12 years ago

Always a very quick service

Chums

12 years ago

Great - many thanks !

Product reviews

Date of purchase: 08/27/2013

0

Trusted Customer

12 years ago

Delivered when they said they would and easy to order on line

Chums

12 years ago

Great - many thanks

Product reviews

Date of purchase: 08/26/2013

0

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