After further weeks wait, I still await completion of order. Two-thirds of order delivered but 100% of payment taken!
Chums
Chums
12 years ago
Good Afternoon, with reference to our telephone call a few minutes ago, im glad i had the opportunity to speak to you reference the Farah trousers as this is one of our most popular items, as discussed we are confident you will be happy with them but in the event you have any issues at all please let us know and we will endevour to sort it out for you, as advised the outstanding pair is in transit to you, many thanks for taking the time to feed back.
Deliveries a bit expensive & slow. Return item dealt with with no hassle.
Chums
Chums
12 years ago
Good Afternoon, please accept our apologies for the fault on this item, our buyers go to great lengths to make sure our products go through intense Qulaity checks, however it does appear that one has slipped through the net on this occassion, i can see that a refund has been processed for you and hope this does not deter you from ordering again the future.
Thanks for taking the time to respond. We do strive to despatch parcels as quickly and efficiently as possible and are always looking to improve our service. We are sorry if you misinterpreted the description of the item, these are one of our most popular products from our casual range. Kind regards
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.