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Chums Reviews

https://www.chums.co.uk

EXCELLENT

Service

4.5

Product

4.3

7,123

1,670

465

164

542

9,964

ratings over the past year

Displaying all 135,207 reviews

Trusted Customer

11 years ago

Fast prompt value service

Product reviews

Date of purchase: 08/07/2014

Trusted Customer

11 years ago

Superb service! Items delivered inside 48 hours.

Product reviews

Date of purchase: 09/15/2014

Trusted Customer

11 years ago

No problems with service

Product reviews

Date of purchase: 09/18/2014

Trusted Customer

11 years ago

Send somebody else's order and then fails to correct it, Chums are too much trouble…

Send somebody else's order and then fails to correct it, Chums are too much trouble to deal with when they get things wrong

Chums

11 years ago

I am very embarrassed and so sorry to hear that you have had so many issues with this order, this really isn't the usual high standard of service we offer our customers. We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the relevant departments. Thanks again

Product reviews

Date of purchase: 08/16/2014

Trusted Customer

11 years ago

Received someone else's order. When returned my enclosed instructions were not adhered to straight away.

Chums

11 years ago

We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams. Thanks again.

Product reviews

Date of purchase: 08/17/2014

Trusted Customer

11 years ago

good value

Product reviews

Date of purchase: 10/05/2014

Trusted Customer

11 years ago

Service good

Product reviews

Date of purchase: 08/31/2014

Trusted Customer

11 years ago

A great team to trade with simply the best.

Product reviews

Date of purchase: 10/01/2014

Trusted Customer

11 years ago

Usually excellent but on this occasion poor. The delivery was excellent but Chums' handling of…

Usually excellent but on this occasion poor. The delivery was excellent but Chums' handling of this particular product left much to be desired - See below! Future purchases from Chums are at risk!

Chums

11 years ago

Good Morning, Thank you for your feedback and please accept our apologies for any inconvenience caused. I have looked into your replacement order and I can see that it is now in the hands of the couriers. They have confirmed that delivery will be made within 48 Hours.

Product reviews

Date of purchase: 10/04/2014

Trusted Customer

11 years ago

Very pleased with my purchase, Does what it say's on the label.

Product reviews

Date of purchase: 08/31/2014

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Chums Reviews

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Cargo Multi Pocket TrousersMore reviews of this product (1,396)View product websiteOrdered Black but sent blue in place of. Tried on but not good to size. Sent back!

Side Slant Pocket TrousersMore reviews of this product (1,767)View product website

Lined Action TrousersMore reviews of this product (1,674)View product websiteMy inside leg measurement is 30 inches so I always buy size 31 inches and shorten by 1 in to achieve my 30in. In this case the delivered pair of trousers required 3 1/2 inches to be removed (which I...Read more

Farah Slant Pocket TrouserMore reviews of this product (1,845)View product websiteApart form Chums inadvertently duplicating my last order I am very happy with the service they provide.

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