We truly appreciate your positive feedback, thank you for your custom.
Product reviews
Karen
Chums
1 month ago
Thanks for your feedback. I am sorry to learn that you were disappointed with the insole of the sandals/shoes you purchased from us. I understand that comfort is very important, and I appreciate your feedback regarding the original insole. I can see that, rather than returning the footwear for an exchange or refund, you chose to purchase and fit a softer insole yourself. Your comments are important to us and will be shared with the relevant team for their consideration, as customer feedback helps us to improve our products and services.
Date of purchase: 07/27/2026
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Trusted Customer
Feefo Verified
1 month ago
Quick service as always & happy as always with product
Sushmitha
Chums
1 month ago
Thank you for shopping with Chums, we really appreciate your positive feedback.
Product reviews
Sushmitha
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
ordering was fairly easy on line, delivery was as expected, returns label was misprinted on the reverse so had to print off another in order to send back. There is patching coverage in Cornwall when...
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Karen
Chums
1 month ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Karen
Chums
1 month ago
Thanks for your feedback. It is such a shame your order did not meet your expectations on this occasion. Your feedback is important to us, and we will address your comments with our quality assurance and buying teams for review. You can of course return any unwanted, unworn items for exchange or refund.
Thanks for your feedback. I'm very sorry to hear of the delay in response to your latest enquiry. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
Product reviews
Karen
Chums
1 month ago
Thanks for your feedback. I'm very sorry to hear of the delay in response to your latest enquiry. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here, and we look forward to hearing from you.
Date of purchase: 07/20/2026
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MT
Miss Gwendoline Thorn
Feefo Verified
GBR
2 months ago
What Miss Gwendoline Thorn said about Chums:
Most of my order arrived within a week but sadly I am still waiting for the most important item ,namely the rug . I have emailed Customer services but not received any response. I am disappointed to...
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Sohith
Chums
2 months ago
Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.
Product reviews
Sohith
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Sohith
Chums
2 months ago
Thanks for sharing your rating with us. Thank you for your custom.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.