Chums Reviews

Glad to hear you are happy with the service received. However sorry to hear the item was unsuitable. Thanks for taking the time to leave feedback.

It sounds to me that you haven't entered your voucher code on our website, this is why you have been charged the full amount. you can contact us via telephone, email or live chat to discuss this. Our telephone number 08715265265 e-mail us on enquiries@chums.co.uk.

Many thanks for leaving feedback

Great - many thanks

Excellent feedback - Many thanks

Please accept our full apologies, I will take this up with our couriers. Sorry for any inconvenience caused.

Excellent feed back - Many thanks

With reference our recent phonecall, I am glad I had the opportunity to speak to you direct to resolve these issues for you. As the oven is sent directly from the supplier these type of items generally take slighty longer to arrive. We do suggest that you return any items that aren't suitable/faulty/not as advertised for inspection and we would be happy to offer a replcaemnet or refund. I have credited your account with free P&P as a gesture of goodwill. We hope you give us a chance to prove ourselves again soon. Kind regards

Much obliged

I am sorry to hear you are not happy with your purchase. It sounds like this item could be faulty, please return this to us and we will be happy to exchange it for you.