We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams.
Thanks again.
Chums have not delivered a pair of trousers I ordered nearly a month ago and which I had ordered for a particular outing.
This is despite contacting their E-mail address and being promised the...
Read all
Chums
Chums
10 years ago
Thank you for leaving feedback. Apologies for the long delay with your order this is not our usual standard.I have looked into your account and the trousers have now been dispatched. If you have not recieved them please contact us either via e-mail or telephone and we can assist you further.
same time second part order utter Rubbish now Returned (pair of Shoes)
Chums
Chums
10 years ago
It would be helpful if you could supply us with more information, so we can help rectify your complaint. I can arrange for a member of my team to contact you direct. Mnay Thanks
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.