We are sorry to hear that the delivery on this occasion did not meet your expectations. However we are thrilled that you find the trousers are of good quality and value. Many thanks.
delivery very good and the returns system and replacement productalso good
Chums
Chums
11 years ago
Great to hear that you are impressed with our service! I have spoken to our footwear merchandiser who has advised that we have trialled half sizes in our footwear range in the past and found that the demand for half sizes was too low so it was not viable. Thank you very much for your feedback.
Glad to hear the service was satisfactory. I'm sorry to hear you were disappointed that you received two of the same item with your lucky dip purchase. We do try to ensure that we can provide a wide variety of styles and colours, it seems the stock we have of this style is limited. Please be aware you are welcome to return items free of charge for an exchange or refund if they are unsuitable. Kind regards.
Delighted to hear you were impressed with our quick service. Our design team do make every effort to ensure that the illustrations in our brochure are as accurate to the item as possible. It would appear that unfortunately on this particular occasion the print was not as accurate as we had hoped. Thank you for taking the time to feed this back to us.
Ordered 3 jumpers, only two arrived, promised to email when back in stock, (after 28 days) went to reorder, item no longer available
Chums
Chums
11 years ago
Good Afternoon, we are sorry to hear about the problems you have been experiencing, i have tried to call you to try to clarify the situation as we only have a record of one Jumper, if you would like to email us at Enquiries@chums.co.uk i will be able to help you further. Many thanks.
Chums
Chums
11 years ago
Good afternoon we are sorry to hear about the problems you have been experiencing with your order, i have tried to call you to try to clarify the situation but there was no answer, if you would be kind enough to email us at Enquiries@chums.co.uk, many thanks.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.