satisfactory service and quality of items up to now.
Chums
Chums
11 years ago
Good to hear you are pleased with the service and we hope you will be just as happy with your purchase. We have checked our records and can confirm that you parcel was received back on the 27/8 and has been refunded via the original method of payment - Your feedback is greatly appreciated.
The trilby had I ordered did not arrive packaged. The hat arrived on top of the slipper boxes in the grey bag parcel, therefore it was squashed. I have steamed it out and reshaped it but thought you...
Read all
Chums
Chums
11 years ago
Brilliant to hear that you were impressed with our super speedy delivery service. We have spoken to the relevant department regarding the packaging your item was enclosed in and will addressing this issue for future deliveries for items of this nature. Thank you for pointing this issue out to us, we always welcome customer feedback, especially regarding areas of potential improvement. Kind regards
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.