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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,805

2,579

645

223

507

15,759

ratings over the past year

Displaying all 127,225 reviews
Trusted Customer
10 years ago
Date of purchase: 10/02/2014
very good but notification of delivery date would be helpful
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Trusted Customer
10 years ago
Date of purchase: 10/01/2014
Quick delivery
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Trusted Customer
10 years ago
Date of purchase: 08/13/2014
I remember ordering them but not receiving them. Perhaps this is normal at age of 87.…
I remember ordering them but not receiving them. Perhaps this is normal at age of 87. I will look for them.
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Chums
Chums
10 years ago
Thank you for leaving feedback. I have looked into your account and can see the socks where dispatched to you on the 14.08.2014. Hope this helps.
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Trusted Customer
10 years ago
Date of purchase: 09/17/2014
Prompt delivery and service
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Trusted Customer
10 years ago
Date of purchase: 09/22/2014
Excellent service and excellent products. Thank you.
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Trusted Customer
10 years ago
Date of purchase: 08/28/2014
i have had no feedback regarding the return of the blazer
i have had no feedback regarding the return of the blazer
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Chums
Chums
10 years ago
We received the blazer back and refunded you for it. We only give feedback if the customer has requested it. We receive back thousands of orders per week, we are not able to feedback to every one, as we class them all as standard exchanges/returns, unless it is pointed out to us that a wrong or fault item has been sent. Please accept my apologies I can see the original colour was out of stock and a substitute item was sent. I have now set your account to no substitutes, for future reference. Please accept my apologies.
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Trusted Customer
10 years ago
Date of purchase: 09/22/2014
excellent service
excellent service
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Chums
Chums
10 years ago
We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams. Thanks again.
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Trusted Customer
10 years ago
Date of purchase: 09/26/2014
Good service
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Trusted Customer
10 years ago
Date of purchase: 08/13/2014
Poor sizing options; Item received was elephantine.
Poor sizing options; Item received was elephantine.
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Chums
Chums
10 years ago
Oh dear! I am sorry to see how unhappy you are with our products and service. We would like to deal with this further for you and investigate the issue. We will email you soon and we hope you respond. We hope to resolve the issue for you and hopefully turn it into a positive one.
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Trusted Customer
10 years ago
Date of purchase: 09/29/2014
The wrong item was sent but statedas correctly n the advice note as a length…
The wrong item was sent but statedas correctly n the advice note as a length 45 was sent instead of 42 which was shown on the advice note
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.