There was a long delay after sending my order, and I had to ring up to enquire on progress. I was told that the dress was out of stock, but would be arriving 'next week'. It would have been helpful...
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Trusted Customer
10 years ago
Date of purchase: 10/05/2014
Easy firm to deal with, goods arrived promptly and well packed.
Thank you for your feedback. Such a shame that these trousers did not meet your expectations. I have checked your account and it appears substitute items were sent out to avoid disappointment. As yet we have not received the items back but as soon as we do we will process your refund the same day.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.