Thank you for your feedback, we are sorry to hear that the item wasn't suitable for you on this occassion, would you be so kind as to confirm the date of return so that we can track the item for you.
Please accept our apologies if your parcel took longer to arrive. This is most unusual as we are usually very quick. Sorry if we failed on this occasion with both delivery and sending wrong items. You can return any unwanted items back to us by using your free returns label.
Great to hear you are happy with our service.
I am sorry to hear the trousers where to long. I have tried to call you to offer you free postage for the inconvenience and extra cost caused. Many Thanks
Trusted Customer
11 years ago
comments same as previous stated
Product reviews
Trusted Customer
11 years ago
Cost of alterations £25 (5 pairs of trousers) cost of postage ? Somewhat less. . . .
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.