Thank you for your feedback. We're sorry for your disappointment. Once an order has been placed on our website, we are unable to make any amendments or cancellations, so customers should ensure all delivery details are correct before completing payment. We understand this may be frustrating and apologise for any inconvenience caused.
The order was quickly processed and given to the forwarder with a minimum delay.
Divyashree
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Product reviews
Divyashree
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Divyashree
Chums
1 month ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Chums are very good if you have a problem and I'm glad there are free returns. I like that they advise you when they receive the returned goods.
Divyashree
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Product reviews
Rachel
Chums
1 month ago
Thank you for taking the time to provide this feedback. We're sorry to hear that the material felt uncomfortable and that the fit was not as expected.
Rachel
Chums
1 month ago
Thank you for your feedback. We're sorry that the trousers did not meet your expectations. It's disappointing to hear that both the comfort of the material and the fit were not right, particularly when you've previously been a regular purchaser of this product. Your comments regarding the sizing and design have been noted and will be passed on to the relevant team for consideration.
Delivery was very prompt. Unfortunately I had to return the shoes as they were too large. However, the refund was credited to my bank very promptly.
Divyashree
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Product reviews
Divyashree
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Date of purchase: 07/26/2026
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Mr Bernard Bettis
Feefo Verified
1 month ago
What Mr Bernard Bettis said about Chums:
as already stated
Rachel
Chums
1 month ago
Thank you for your review.
Product reviews
Rachel
Chums
1 month ago
Products good, but will not be ordering anything else due to both purchases were left on the doorstep in plan sight for anyone to take. Your feedback is important to us, and we will ensure your comments are shared with the courier for review. Thank you for bringing this to our attention.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.