How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Chums Reviews

Displaying all 138,259 reviews

Mr John Goodwin

Feefo Verified

GBR

1 month ago

What Mr John Goodwin said about Chums:

Comfort

Quick and easy delivery. Good value for money and very comfy.

Anirudh

Chums

1 month ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 08/02/2026

Mr David Lowton

Feefo Verified

1 month ago

What Mr David Lowton said about Chums:

Excellent

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Date of purchase: 08/02/2026

Trusted Customer

Feefo Verified

1 month ago

THE SERVICE I RECEIVED WAS GOOD THE ITEM ARRIVED IN EXCELLENT CONDITION

Anirudh

Chums

1 month ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 07/27/2026

Trusted Customer

Feefo Verified

1 month ago

Very quick Service

This time the service was very quick, which is not always the case.

Anirudh

Chums

1 month ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 07/28/2026

Trusted Customer

Feefo Verified

1 month ago

Excellent service

Excellent. Very good service.

Anirudh

Chums

1 month ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 08/02/2026

Trusted Customer

Feefo Verified

1 month ago

The service was fine and received in the day specified.

Helen

Chums

1 month ago

Thank you for your feedback. We're pleased to hear that you were satisfied with the service provided and that your order was delivered on the day specified. We appreciate you taking the time to share your experience and are delighted that we met your expectations on this occasion. We look forward to serving you again in the future.

Product reviews

Helen

Chums

1 month ago

Thank you for your feedback. We are sorry to hear that the Pegasus Soft Touch Mid-Length Men's Summer Jacket did not meet your expectations. We regret that the colour was different from how it appeared in the catalogue and that you found the sizing to be larger than expected. We also appreciate your comments regarding the stiffness of the material and understand how this affected your overall impression of the garment. Thank you for noting that the jacket was well made and nicely lined. We value all customer feedback, as it helps us review our products and improve the information we provide. We are sorry that this item was not suitable for your husband's needs and appreciate you taking the time to share your experience.

Date of purchase: 08/02/2026

Mrs Nesta Walters

Feefo Verified

GBR

1 month ago

What Mrs Nesta Walters said about Chums:

Faultless.

Anirudh

Chums

1 month ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 08/02/2026

Trusted Customer

Feefo Verified

1 month ago

Carefully packaged

Speedily despatched and carefully packaged

Anirudh

Chums

1 month ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 07/31/2026

Mr Chris Overend

Feefo Verified

GBR

1 month ago

What Mr Chris Overend said about Chums:

Great Shorts

Bought through Smazon so next day delivery, couldn’t ask for better…..

Anirudh

Chums

1 month ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Date of purchase: 07/31/2026

Trusted Customer

Feefo Verified

1 month ago

Excellent service

Very easy to order on-line and fast delivery.

Divyashree

Chums

1 month ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 08/01/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Chums Reviews

Pegasus Wide Fit Touch Fasten TrainerMore reviews of this productView product websiteEasy to put on. If you are a person like me and have trouble bending down to do your laces up these are what you need

Pegasus Wide G Fit Leisure ShoeMore reviews of this productView product websiteExcellent, good value.

Sofa Companion TableMore reviews of this productView product websiteQUITE A NICE PIECE OF FURNITURE, IT WAS JUST THE RIGHT SIZE THAT I WAS LOOKING FOR BUT IT WAS IMPOSSIBLE TO SCREW DOWN THE TOP ALTHOUGH THE SCREWS WOULD GO IN AT THE SIDE ONCE THE TOP WAS IN...Read more

Leather Wide Fit Slip On ShoeMore reviews of this productView product websiteShoes came fairly Quick which is not always the case, and I am very pleased with the shoes.

Pegasus Lightweight Multi Pocket Travel GiletMore reviews of this productView product websiteA well made product & good value for money. Prompt attention to order & dispatch . Good customer info/updates.

Floral Plisse TrouserMore reviews of this productView product website

Pegasus Longer Cargo ShortMore reviews of this productView product websiteSlightly larger than expected but good quality fabric and well made

Stain and Water Resistant Cotton ShortsMore reviews of this productView product websiteHad Chim products before and haven’t been disappointed, no change here either. Nice fit , perhaps a tad generous in fit but nothing to create any issue at all. Comfortable to wear, smart and a happy...Read more

Floral Plisse TrouserMore reviews of this productView product websiteLovely easy care material - no ironing !!! Pretty pattern and colour. Although I ordered the shortest length - 25 inches - they are a little long but I am happy with my purchase.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?