How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Chums Reviews

Displaying all 138,259 reviews

Mr Alan Bennett

Feefo Verified

GBR

1 month ago

What Mr Alan Bennett said about Chums:

Review of recent purchases.

Items were well packaged, of course everyone wants quicker delivery. The service overall was very good.

Anirudh

Chums

1 month ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Date of purchase: 08/04/2026

Trusted Customer

Feefo Verified

1 month ago

Superb

Very quick,good

Anirudh

Chums

1 month ago

Thank you for shopping with Chums, we really appreciate your positive feedback.

Product reviews

Date of purchase: 08/04/2026

Mrs Jennifer Dorrington

Feefo Verified

GBR

1 month ago

What Mrs Jennifer Dorrington said about Chums:

Very good

Anirudh

Chums

1 month ago

We are grateful that you took the time out to leave us this positive review.

Product reviews

Date of purchase: 08/04/2026

Trusted Customer

Feefo Verified

1 month ago

Delivery was fine

Anirudh

Chums

1 month ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 08/04/2026

Mr Michael Mousley

Feefo Verified

GBR

1 month ago

What Mr Michael Mousley said about Chums:

Good service really pleased

Anirudh

Chums

1 month ago

We sincerely appreciate your business and your valuable feedback.

Product reviews

Date of purchase: 08/04/2026

Trusted Customer

Feefo Verified

1 month ago

Great product

Great sale value, lovely material, quick delivery, highly recommend

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Date of purchase: 08/04/2026

Trusted Customer

Feefo Verified

1 month ago

I received my parcel three weeks late and as I’m not well have not tried it yet

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Date of purchase: 08/04/2026

Mrs Christine Cogill

Feefo Verified

1 month ago

What Mrs Christine Cogill said about Chums:

Poor quality bedding

No problems with service just the quality of product

Helen

Chums

1 month ago

Thank you for taking the time to leave a review. While we're pleased that you were happy with the service you received, we're sorry that the quality of the bedding fell short of your expectations. Customer feedback is important to us, and we will ensure your comments are shared with the relevant team.

Product reviews

Helen

Chums

1 month ago

Thank you for your feedback. We're sorry to hear that the Shadow Stems Quilt Cover Set with FREE Fitted Sheet did not meet your expectations in terms of quality. We strive to offer products that our customers are happy with, so we're disappointed to learn that this was not your experience. Your comments are valued and will be shared with our product team for review. Please feel free to contact our customer service team if there's anything we can do to assist further.

Date of purchase: 08/04/2026

Mrs Catherine Holt

Feefo Verified

1 month ago

What Mrs Catherine Holt said about Chums:

Great quality trousers

A great and reliable service

Anirudh

Chums

1 month ago

We are grateful that you took the time out to leave us this positive review.

Product reviews

Date of purchase: 07/30/2026

Trusted Customer

Feefo Verified

1 month ago

👍👍👍😄

Anirudh

Chums

1 month ago

We are grateful that you took the time out to leave us this positive review.

Date of purchase: 07/30/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Chums Reviews

Pack Of 10 HandkerchiefsMore reviews of this productView product websiteFor Men they could be larger. The quality is good.

Pegasus Standard Fit Mesh Slip on TrainerMore reviews of this productView product websiteLight, comfortable and easy to keep clean.

Jog PantsMore reviews of this productView product websiteAbsolutely lovely,very comfy,would definitely buy again

Tiered Print Cotton SkirtMore reviews of this productView product websiteLovely skirt but unfortunately much to long for me so I had to return it.

Fleece Lined Waterproof Fabric Jacket 36 InchMore reviews of this productView product websiteThe jacket is light but not too light is slightly oversized which is fine for thicker clothes in the winter. I can find no problems with it. (OBO my wife)

Crew Clothing Classic TshirtMore reviews of this productView product websiteVery comfortable perfect fit would buy again

Shadow Stems Quilt Cover Set With FREE Fitted SheetMore reviews of this productView product websiteTerrible poor quality

Farah Hidden Stretch Waistband TrouserMore reviews of this productView product websiteA top class pair of trousers. They live up to the reputation.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?