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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,881

2,590

656

229

513

15,869

ratings over the past year

Displaying all 126,893 reviews
Trusted Customer
7 years ago
Date of purchase: 12/11/2017
Delivery within three days of order is superb service, easy to order online
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MM
Mr David Morley
7 years ago
Date of purchase: 12/11/2017
What Mr David Morley said about Chums:
Goods as described.
Great service & prompt delivery.
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MV
Mr Kauko Vaatainen
7 years ago
Date of purchase: 12/11/2017
What Mr Kauko Vaatainen said about Chums:
Very good!
0
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MB
Mr Howard Broomby
Stainton Kendal
7 years ago
Date of purchase: 12/11/2017
What Mr Howard Broomby said about Chums:
Appalling Service
Orderno 1624828 Very poor Not even 1 star, ordered on 11/12 received parcel of shoes not trousers on 14/12. Sent email on 15/12 Returned by Collect X on 16/12 Received by chums 27/12 Still nothing...

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Vickie
Chums
7 years ago
Thank you for your feedback. I am sorry to hear you are not happy with the service received. I can confirm our warehouse department were closed over the Christmas period so your returns could not be dealt with until the new year. I have checked your account and can see your replacement order has been received. Please accept my apologies for any inconvenience caused. Regards
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MK
Mr Amit Kohli
7 years ago
Date of purchase: 12/11/2017
What Mr Amit Kohli said about Chums:
Will buy again , keep it up Chums
Brilliant size and very comfortable, love my codrouys
1
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MM
Mrs Shann Madsen
7 years ago
Date of purchase: 12/11/2017
What Mrs Shann Madsen said about Chums:
Good service, good price
The service was very good considering it was the Christmas period.
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Trusted Customer
7 years ago
Date of purchase: 12/10/2017
Bought as a Christmas gift. Arrived promptly. Their recipient is delighted with their quality and fit.
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Trusted Customer
7 years ago
Date of purchase: 12/11/2017
nevr had a long wait for the boots to arrive
promp service
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MC
Mr Reginald Couch
7 years ago
Date of purchase: 12/11/2017
What Mr Reginald Couch said about Chums:
Easy ordering
Great service
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ME
Mr Peter Elton
7 years ago
Date of purchase: 12/11/2017
What Mr Peter Elton said about Chums:
Rubbish
Delivery was a farce. Paid for next day delivery but Incomplete address was put on packaging and couldn’t be delivered until a week later. Out of date personal information had not been updated at...

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Vickie
Chums
7 years ago
Thank you for your feedback. I am very sorry to see you have had so many issues with this order. I have checked your account and can see the order could not be delivered due to missing address details. If you have any further queries please contact our customer service team on 03333 554 455. Regards
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.