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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,880

2,581

652

230

512

15,855

ratings over the past year

Displaying all 127,003 reviews
Trusted Customer
7 years ago
Date of purchase: 12/18/2017
Quality clothes and good service
No problems at all, quick delivery and easy return (ordered a size too big!)
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MK
Mr arthur kear
7 years ago
Date of purchase: 12/18/2017
What Mr arthur kear said about Chums:
took longer than expected to arrive
yes
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MP
Mr charles poulter
Woodford Green ig8 9qq
7 years ago
Date of purchase: 12/09/2017
What Mr charles poulter said about Chums:
poor customer service
they had closed the assistance contact on 19 Dec advising re-open Jan 2. This response my query non arrival of order placed 9 Dec. which was for proposed Christmas gifts ! They did respond...

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MW
Mr k P Ward
Rhyl
7 years ago
Date of purchase: 12/14/2017
What Mr k P Ward said about Chums:
My money back please.
I have sent ladies and mens boots back on the 18 12 18 and. not had any refund. I do I get my money back.
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Vickie
Chums
7 years ago
Thank you for your feedback. Unfortunately we do not notify customers when a refund has been processed this is automatically processed following the receipt of your item. I have checked your account and can see the refund has been processed following your return. If you have any further queries please contact our customer service team on 03333 554 455. Regards
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MF
Mr David Feeley
Northants
7 years ago
Date of purchase: 11/29/2017
What Mr David Feeley said about Chums:
Abysmal
Their products are very good, unfortunately the same can not be said about their after sales service, Very bad! They fail to call you back when they say they will, their email service is poor, can...

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Vickie
Chums
7 years ago
Thank you or your feedback. I can only apologise you have not been satisfied with the customer service received. I am sorry to hear you order is not complete. Please contact our customer service team on 03333 554 455 who can deal with this for you. Please accept my apologies for any inconvenience caused. Regards.
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Trusted Customer
7 years ago
Date of purchase: 12/10/2017
Satisfaction in all aspects of the above transaction.
As a long time internet purchaser, I was impressed by the efficiency of the supplier's delivery system and the value for money of the product. I will certainly use the supplier again and have no...

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Trusted Customer
7 years ago
Date of purchase: 12/07/2017
Good service
Free returns and replacement.
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MM
Mr Martin McGowan
7 years ago
Date of purchase: 12/13/2017
What Mr Martin McGowan said about Chums:
Can't Complain.
I've been using Chums a few years now and in that time I have had no complaints. That's why I continue to use them. Thanks for the service.
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ML
Mr Cyril Large
7 years ago
Date of purchase: 12/09/2017
What Mr Cyril Large said about Chums:
Quick exchange because of fit,
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Trusted Customer
7 years ago
Date of purchase: 12/12/2017
quick and rapid service from ordering to receiving
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.