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CHU Underwriting Agencies Reviews

https://www.chu.com.au

EXCELLENT

CHU Underwriting Agencies

Service

4.6

209

276

ratings over the past year

Displaying all 1,682 reviews

Irene

Feefo Verified

Perth WA

4 years ago

What Irene said about CHU Underwriting Agencies:

Good service and attention to detail but no contact phone numbers!

Hello - we have two ongoing policies with CHU for landlord insurance. Renewal notices came in heaps of time to allow me to compare policies with other insurance companies, check what was being...

Mark

Feefo Verified

4 years ago

What Mark said about CHU Underwriting Agencies:

Easy process

Rachelle

CHU Underwriting Agencies

4 years ago

Great to hear Mark - thank you for giving this feedback.

Craig

Feefo Verified

4 years ago

What Craig said about CHU Underwriting Agencies:

All good

speedy response to enquiry. Smooth online experience. Easy to navigate.

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Craig, Thank you for taking the time to leave your feedback. We are so pleased that you had a positive experience with both our customer service team and our website. We will pass on this feedback to the teams.

Peter

Feefo Verified

4 years ago

What Peter said about CHU Underwriting Agencies:

Always efficient with notification and processing of Policy renewal

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Peter, We are glad that your renewal experience was a positive one. CHU

THE SECRETARY - SP 69734

Feefo Verified

4 years ago

What THE SECRETARY - SP 69734 said about CHU Underwriting Agencies:

Some what concerned as a customer for over 10 years that I did not get a reminder notice. Service was quick when I realised and requested it.

Vicki

CHU Underwriting Agencies

4 years ago

Hi Conny I've checked the policy and can see renewal terms were sent 23/10/2021, 27/11/2021 & 10/01/2022. Not sure why you didn't receive the 27/11/2021 copy which would have been the reminder. Regards Vicki

Mark

Feefo Verified

4 years ago

What Mark said about CHU Underwriting Agencies:

All the documentation was correct..

Rachelle

CHU Underwriting Agencies

4 years ago

Good news.

Roger

Feefo Verified

Fremantle

4 years ago

What Roger said about CHU Underwriting Agencies:

Excellent

Good response, professional, helpful, very goof service, well explained,, very friendly

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Roger, We are so pleased that you had a positive experience and thank you for taking the time to leave your feedback. CHU

Trusted Customer

Feefo Verified

4 years ago

Very good service

Very helpeful and answered all my questions

Rachelle

CHU Underwriting Agencies

4 years ago

We are thrilled to receive this feedback - thank you for taking the time to leave it.

THE OWNERS OF SP 37472

Feefo Verified

4 years ago

What THE OWNERS OF SP 37472 said about CHU Underwriting Agencies:

To be honest, I have never found CHU terribly helpful....

Vicki

CHU Underwriting Agencies

4 years ago

Hi Fiona Thank you for the feedback even though it's disappointing to read as customer service is important to CHU. To help assist with training and improvement opportunities are you able to me more specific in relation to how we have failed. Regards Vicki

Owners Corporation Plan No. PS 513343J

Feefo Verified

4 years ago