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Chi Chi London Reviews | Customer Service Reviews for https://www.feefo.com/reviews/chi-chi-collection-limited | Feefo

Displaying all 12,399 reviews

Trusted Customer

4 months ago

Date of purchase: 12/29/2024

I returned this item and emailed about my return as it didn't suit my daughter but as yet I'm still waiting

Rebecca

Chi Chi London

4 months ago

Thank you for taking the time to leave a review I have looked into this for you and i can see that your refund was issued on the 30.01.25 The refund notification email has been sent to you to confirm this. Please allow 2-5 working days for the funds to be credited to the correct method of payment. This timescale can be quicker but does depend on who you bank with. Take Care Rebecca

Product reviews

Rebecca

Chi Chi London

4 months ago

Trusted Customer

4 months ago

Date of purchase: 01/09/2025

Example A of an incredibly awful brand and service

Did not reply to a single Instagram DM, Instagram comments on their main post or customer service email. I even tried contacting the team via LinkedIn. Item arrived - AWFUL - quality. Returned...

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Rebecca

Chi Chi London

4 months ago

Thank you for taking the time to leave a review, I'm afraid we are not able to locate any correspondence under your name. Can you please send an email with your order details over to customerinfo@chichiclothing.com with the subject FAO Rebecca and I can take a look into this for you. Take Care Rebecca :)

Product reviews

Trusted Customer

4 months ago

Date of purchase: 12/26/2024

Poor service

I tried to return the coat. The number was not recognised on the refund form. I emailed customer services twice no response.

Rebecca

Chi Chi London

4 months ago

Thank you for taking the time to leave a review, I can see that your emails were responded to on the 05.01.25 & 14.01.25 Please follow the steps provided to be able to return your order. Take Care Rebecca

Product reviews

Trusted Customer

4 months ago

Date of purchase: 01/03/2025

Dress arrived within the week of ordering

Brilliant service

Rebecca

Chi Chi London

4 months ago

Thank you for taking the time to leave a review, We are glad to hear you love your items, we will be sure to pass your feedback onto the relevant team. Take Care Rebecca

Product reviews

Catherine Doherty

Bexleyheath

4 months ago

Date of purchase: 01/03/2025

What Catherine Doherty said about Chi Chi London:

Fantastic

Fantastic service- and fantastic quality Fit was as described

Rebecca

Chi Chi London

4 months ago

Thank you for taking the time to leave a review, We are glad to hear you love your items, we will be sure to pass your feedback onto the relevant team. Take Care Rebecca

Product reviews

Trusted Customer

4 months ago

Date of purchase: 12/31/2024

I will like to return to shoes l bought.it been 2 weeks i have been sending emails but no response the order number on the email is ccsl7990 but it doesn’t much. Please how do I return the shoes...

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Rebecca

Chi Chi London

4 months ago

Thank you for taking the time to leave a review, i can see that your emails were responded to on the 10.01.25 & 15.01.25 Pleas respond to the email and follow the steps on how to return your order Take Care Rebecca

Product reviews

Rob Coules

Chelmsford

4 months ago

Date of purchase: 01/03/2025

What Rob Coules said about Chi Chi London:

Great Top

Beautiful product, wife loved the feel and fit

Rebecca

Chi Chi London

4 months ago

Thank you for taking the time to leave a review, We are glad to hear you love your items, we will be sure to pass your feedback onto the relevant team. Take Care Rebecca

Trusted Customer

4 months ago

Date of purchase: 01/08/2025

Awful company

I have sent many emails no one is getting back to me and I have never received my order Please don’t order from this company

Rebecca

Chi Chi London

4 months ago

Thank you for taking the time to leave a review, i can see that your emails were responded to and a replacement order has been sent out for you in relation to this order This was delivered to you on the 25.01.25 Take Care Rebecca

Sarrah Kamara

4 months ago

Date of purchase: 01/08/2025

What Sarrah Kamara said about Chi Chi London:

Item received was super cute

Rebecca

Chi Chi London

4 months ago

Thank you for taking the time to leave a review, We are glad to hear you love your items, we will be sure to pass your feedback onto the relevant team. Take Care Rebecca

Trusted Customer

4 months ago

Date of purchase: 01/07/2025

Excellent service fast delivery

Rebecca

Chi Chi London

4 months ago

Thank you for taking the time to leave a review, We will be sure to pass your feedback onto the relevant team. Take Care Rebecca

Product reviews

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About Chi Chi London

Chi Chi London is a young, fast, fashion brand bringing catwalk inspired fashion direct to the high street. We pride ourselves on unique, vibrant and expressive styles. Chi Chi London offer FREE shipping worldwide on all orders over £100.00 GBP. With a wide range of express shipping options to UK and international countries we strive to deliver your order in time for your special event! All our fabulous limited edition pieces are designed and made in house, so when you wear a Chi Chi London dress, it's practically exclusive to you! Whatever your event, we've got you covered with our gorgeous range of cocktail, prom, evening and maxi dresses. Love Chi Chi London xx

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0208 880 1211

Redburn Industrial Estate, 16-18 Woodall Road, Enfield, Greater London, EN3 4LE, United Kingdom

Plus Size Cap Sleeve Lace Bodice Midi Dress in Black

Satin Slip Bridesmaid Maxi Dress in Purple

Bodycon Bridesmaid Dress with Dip Hem Fishtail in Green

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Chi Chi London Reviews

Cowl Neck Satin Slip Midi Dress in BerryMore reviews of this product (1)View product websiteDidn't suit my daughter

Leopard Print Contrast Faux Fur Trim Coat in BrownMore reviews of this product (1)View product websiteTerrrible quality. Words can’t explain. Threads bare. Cheapest buttons I’ve seen. And the cheek to charge £80+

Short Padded Borg Coat in CreamMore reviews of this product (1)View product websitePoor customer service

One Shoulder Wrap Detail Midi Dress in GreenMore reviews of this product (1)View product website

Petite Bandeau Sweetheart Floral Wrap Detail Dip Hem Dress in PinkMore reviews of this product (1)View product website

Diamante Buckle Sling Back Court Heels in CreamMore reviews of this product (1)View product websiteNo comment

One Shoulder Split Detail Midi Dress in BlueMore reviews of this product (1)View product website

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