How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

ChefOnline Reviews

https://www.chefonline.co.uk

ChefOnline is the UK's ultimate gateway to takeaway, bringing you the finest local restaurants right to your fingertips.

Service

ratings over the past year

Displaying all 94 reviews

Rhys Roberts

4 years ago

What Rhys Roberts said about ChefOnline:

Good quick service

Support Team

ChefOnline

4 years ago

Thank you very much for your feedback. Your opinion is very valuable to us. We are glad you enjoyed our services, and hope you will continue to do so.

CustomerName

Kings Norton

4 years ago

What CustomerName said about ChefOnline:

All is well that delivers well !!

Brilliant service from the "NORTHFIELD HUB" ay Pizza Hut. Delivery was excellent and the driver was very pleasant and friendly. Couldn't ask for more !!!!!. WELL PLEASED. Thank you.

Support Team

ChefOnline

4 years ago

Thank you so much. ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

Trusted Customer

4 years ago

Would thoroughly recommend

Excellent food. Delivered on time.

Support Team

ChefOnline

4 years ago

Thank you for the kind words. We are glad we could help you out. Stay tuned for more!

CustomerName

4 years ago

What CustomerName said about ChefOnline:

Great food as usual. And promptly on time.

Support Team

ChefOnline

4 years ago

Thank you for your feedback. We're glad you had a great experience!

Trusted Customer

4 years ago

Still waiting

Terrible sevice.wrong order. Haven’t refunded, did t rediver

Support Team

ChefOnline

4 years ago

Hello, We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

Joe OBrien

4 years ago

What Joe OBrien said about ChefOnline:

I am not a moaner but this made me mad

Rang with plenty of time to spare to csncel but because of already paid they still delicered. Bad service and waste of food & money because it didn’t get eaten! I was happy to say csncel it tonight...

Support Team

ChefOnline

4 years ago

ChefOnline aims to provide the best for our customers, and we are glad you enjoyed our service. We’re always coming up with new and improved ways to help, so keep an eye out for us!

CustomerName

4 years ago

What CustomerName said about ChefOnline:

Lovely food but very slow delivery

Although the food was very tasty our order took two hours to come. This spoiled the whole experience and would put me off ordering from here again.

Support Team

ChefOnline

4 years ago

Thank you for your feedback. We're very sorry you didn't have the best experience. If you have any online order, payment or support-related inquiries, please email at support@chefonline.co.uk. For order confirmation, please contact the restaurant number directly. For refund, please email support with your transaction number with a brief note explaining the reason for the refund. We will contact the restaurant on your behalf to get the refund authorised. Thank you.

Trusted Customer

4 years ago

Good service

Support Team

ChefOnline

4 years ago

Thank you for your feedback. We're glad you had a great experience!

paul collins

4 years ago

What paul collins said about ChefOnline:

Simple to use

Support Team

ChefOnline

4 years ago

Thank you for your feedback. We're glad you had a great experience!

CustomerName

4 years ago

What CustomerName said about ChefOnline:

All good !

Support Team

ChefOnline

4 years ago

Thank you for your feedback. We're glad you had a great experience!

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo