How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Charles Piton Ltd t/a Rainbow Restoration Reviews | Customer Service Reviews for https://www.feefo.com/reviews/charles-piton-ltd | Feefo

Displaying all 283 reviews

Trusted Customer

3 years ago

Date of purchase: 10/18/2021

Excellent service all round. Contact and communication was faultless from Loraine over the phone. Luke and the work team were also very professional and catered for every request.

Lyndsey

Charles Piton Ltd t/a Rainbow Restoration

3 years ago

We always aim to offer a professional & efficient service, so we really appreciate your compliments to the team! Thank you for leaving your feedback.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 11/08/2021

Professional Water Ingress investigation and treatment

Professional team, survey was very comprehensive and helpful, followed by the cleaning team, who arrived as scheduled and completed the job to our satisfaction.

Lyndsey

Charles Piton Ltd t/a Rainbow Restoration

3 years ago

Thank you for your review - we are pleased that the work was completed to your satisfaction.

See full customer review

Glyn Lyford

4 years ago

Date of purchase: 04/05/2021

What Glyn Lyford said about Charles Piton Ltd t/a Rainbow Restoration:

Could not ask for a better service than this !

They took responsibility for organising all the work from Day 1 after our disastrous flood in February. At every stage of the stripping out and refurbishment they kept a constant contact with us and...

Read all

Lyndsey

Charles Piton Ltd t/a Rainbow Restoration

4 years ago

Thank you so much for taking the time to leave us such a glowing review and we are delighted you were happy with both the service and the quality of our work! We always strive to minimise the stress of a difficult situation for our customers, whilst providing updates at every stage of the process. Thanks again.

See full customer review

Mrs Coates

Bromley

4 years ago

Date of purchase: 06/23/2021

What Mrs Coates said about Charles Piton Ltd t/a Rainbow Restoration:

They came when they said. They did their job efficiently. They stored the curtains until we were ready for them.

Lyndsey

Charles Piton Ltd t/a Rainbow Restoration

4 years ago

We are pleased you could rely on us. Thank you for your kind review.

See full customer review

MR KEVIN JARRETT

4 years ago

Date of purchase: 06/17/2021

What MR KEVIN JARRETT said about Charles Piton Ltd t/a Rainbow Restoration:

Polite and courteous staff, worked hard to complete early and minimise disruption.

Lyndsey

Charles Piton Ltd t/a Rainbow Restoration

4 years ago

Thanks for your feedback - we always strive to make the process as smooth as possible.

See full customer review

Mrs Annette Perrin

Eastbourne

4 years ago

Date of purchase: 05/28/2021

What Mrs Annette Perrin said about Charles Piton Ltd t/a Rainbow Restoration:

So happy with the service

Very polite

Lyndsey

Charles Piton Ltd t/a Rainbow Restoration

4 years ago

We are so pleased you are happy with the service we provided. Thank you for leaving a review.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 05/19/2021

Friendly, efficient & speedy

Friendly, informative & caring company who went the extra mile to accommodate an deep clean at very short notice.

Lyndsey

Charles Piton Ltd t/a Rainbow Restoration

4 years ago

We always aim to go above and beyond but we're so pleased you are happy with the level of service received. Thanks for your feedback.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 05/06/2021

Good company

Efficient and reliable and communication was good

Lyndsey

Charles Piton Ltd t/a Rainbow Restoration

4 years ago

We are pleased to hear you can rely on us, thanks for taking the time to leave us a review.

See full customer review

Trusted Customer

4 years ago

Date of purchase: 05/14/2021

An exceptional company!

Following a fire, and inevitable water damage from the fire service, I relied on Rainbow’s expertise and was not disappointed. Each team member knew about my job so that I did not have to repeat...

Read all

Lyndsey

Charles Piton Ltd t/a Rainbow Restoration

4 years ago

We are delighted to hear you could rely on us to help in a such a difficult situation. Thank you for your kind feedback.

See full customer review

Mr George Buxton

4 years ago

Date of purchase: 05/14/2021

What Mr George Buxton said about Charles Piton Ltd t/a Rainbow Restoration:

Everything done very very well and much appreciated the staff I met could not be bettered. Thank you very much. George buxton.n

Lyndsey

Charles Piton Ltd t/a Rainbow Restoration

4 years ago

You are most welcome - thank you very much for your valued feedback.

See full customer review

Not received a review invite?

About Charles Piton Ltd t/a Rainbow Restoration

We are the leading provider across the South East in Fire & Flood Restoration and Building Reinstatement Services for both commercial & domestic customers. We offer an emergency call-out service available 24/7, 365 days a year.

Read all

01273 554400

Unit 5, Willow Industrial Estate, Avis Way, Newhaven, East Sussex, BN9 0DD, United Kingdom