Chapeau! Reviews

Thank you for your valued feedback. It's great to hear you were happy with your items!

HI Kevin, thank you so much for taking the time to leave your feedback. We are sorry to hear about the problems you experienced using the size guide but it's great to hear you were able to use our returns service to find a suitable replacement. If you need any help with sizing in future please don't hesitate to contact a member of our team for additional advice.

HI Christopher, Thank you for taking the time to leave your feedback. We're sorry to hear that you didn't receive any email notification when your replacement item was sent - these emails are usually automatically sent via our system when the replacement item is dispatched to you. In some cases these emails can get lost in junk folders, if this was the case you can avoid this problem in future by moving any emails you find there to your inbox or labelling them as not junk. Please do let us know if you experience any more problems with this in future.