I ordered 2 charms for 2 presents and received only one gift bag and package. Maybe check what customers need when buying more than one item?
Matt Mulcrone
Chambers & Beau
1 year ago
Hello, when you placed your order you may have noticed a tick box option to opt for more than one gift box (I've copied the wording from the website below). We introduced this after feedback from customers that they were receiving too much packaging. Not to worry, easily done. We'll send out another pouch etc for you today.
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We’re trying to cut down on the amount of packaging we use:However, tick here if you require more than one gift box.
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Great service and easy to order. I had a voucher and used the discount code. Paid the total sent an email refunded the voucher value the next day.
Top quality customer service and top quality...
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Matt Mulcrone
Chambers & Beau
1 year ago
Thanks Mandy, great to hear you're happy with your purchase :)
A family business we've been making personalised sterling silver celebration jewellery since 2007. Created and put together with love by owned designer Amy in our Devon studio.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A family business we've been making personalised sterling silver celebration jewellery since 2007. Created and put together with love by owned designer Amy in our Devon studio.