Service was helpful, but the communication was difficult. I emailed a photo to be clear about the problem, but throughout I have been under the impression that no one understood the simple issue at...
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Jamie Welch
ChairOffice
8 days ago
I am sorry, but I have to disagree. We sent a new mechanism, then we tried to have an engineer visit to remedy the issue all of which was not good enough. As discussed, we have never had this issue before and were trying to ascertain the best course of action. We then arranged to collect the chair and refunded you in full.
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Trusted Customer
9 days ago
Date of purchase: 07/28/2025
The delivery was quick and the chair was well packaged
Jamie Welch
ChairOffice
9 days ago
Thank you for your review.
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KR
Ken Rouse
Liverpool
11 days ago
Date of purchase: 07/24/2025
What Ken Rouse said about ChairOffice:
Carrier report unable to deliver contacted Full Range Furniture who responded leave it with them.
Shortly an email arrived stating they had contacted the carrier to rearrange delivery a couple of...
the best kind of service is when you don’t need service at all, and that’s exactly what I got here. Everything just worked as it should, which made the experience stress-free and enjoyable....
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Jamie Welch
ChairOffice
9 days ago
Thank you for your review.
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Trusted Customer
11 days ago
Date of purchase: 07/09/2025
Not good, still chasing missing headrest after two weeks. Staff promising it would be sent in a couple of days only to find out that it was still be refurbished. Chair delivered is blue but on...
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Jamie Welch
ChairOffice
9 days ago
Please accept my apologies, and I am pleased that the issue has now been solved.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.