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Celebrity Cruises Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,524 reviews

SAMUEL BENSON

Feefo Verified

GBR

19 days ago

What SAMUEL BENSON said about Celebrity Cruises:

very poor

Celebrity Cruises

18 days ago

Thank you for taking the time to rate our service, Samuel. We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we'd appreciate the opportunity to better understand your concerns. If you would like to discuss your experience further or require any assistance, please contact our team on 0344 493 2043 or email customerserviceuk@celebritycruises.com. We would be more than happy to help.

PATRICIA SHERIDAN

Feefo Verified

19 days ago

What PATRICIA SHERIDAN said about Celebrity Cruises:

Quality cruise, fantastic memories

Staff member made it a memorable cruise. The ship is beautiful, the entertainment was enjoyable. I like the standard of Celebrity

Celebrity Cruises

18 days ago

Thank you for your wonderful feedback, Patricia. We're delighted to hear you had such a memorable cruise and enjoyed the beautiful ship and entertainment. It's especially rewarding to know that our staff member helped make your experience so special. We truly appreciate your loyalty to Celebrity and look forward to welcoming you on board again soon for more fantastic memories.

ANN ROBERTS

Feefo Verified

GBR

19 days ago

What ANN ROBERTS said about Celebrity Cruises:

It was a relaxed experience with no pressure which was appreciated

A very helpful and patient colleague helped us to arrange a new fly-cruise after us having to cancel our dream cruise.

Celebrity Cruises

18 days ago

Thank you for your kind feedback, Ann. We're delighted to hear you had a relaxed, pressure-free experience. It's wonderful to know our colleague was able to help arrange a new fly-cruise after the cancellation of your dream cruise. We truly appreciate your comments and look forward to helping you create many special memories on your upcoming trip.

MARGARET O SULLIVAN

Feefo Verified

IRL

19 days ago

What MARGARET O SULLIVAN said about Celebrity Cruises:

Mos

Excellent my table no was 350 in the cosmopolitan restaurant. Richard and his team looked after us. Excellent his assistant waiter the Wine waiter were all excellent. Nothing was too much for them.

Celebrity Cruises

19 days ago

Thank you for your feedback, Margaret. We're delighted to hear that you enjoyed your time on board. Thank you also for taking the time to recognise the special crew members in our dining venues who helped make your experience even more memorable. We will be sure to share your kind comments with the team, as they will be greatly appreciated. We truly value your feedback and look forward to welcoming you on board again for another wonderful cruise experience soon.

HARRY DE GEUS

Feefo Verified

NLD

22 days ago

Celebrity Cruises

19 days ago

Thank you so much for rating our service 5 stars, Harry!

Trusted Customer

Feefo Verified

22 days ago

A very easy experience booking direct with Celebrity

Celebrity Cruises

19 days ago

Thank you so much for your feedback, we're happy to hear that you found the booking experience easy. We look forward to welcoming you onboard!

JULIE WEST

Feefo Verified

23 days ago

What JULIE WEST said about Celebrity Cruises:

Excellent as always

Celebrity Cruises

23 days ago

Thank you for your feedback, Julie, we look forward to welcoming you onboard.

JOHN LAMBERT

Feefo Verified

23 days ago

What JOHN LAMBERT said about Celebrity Cruises:

Very helpful agent when I had a query

Celebrity Cruises

23 days ago

Thank you for your feedback, John, we're happy to hear that you found our agent helpful. We look forward to welcoming you onboard!

ANTHONY JONES

Feefo Verified

23 days ago

What ANTHONY JONES said about Celebrity Cruises:

Satisfied customer

Answered my questions clearly and sorted out my request

Celebrity Cruises

23 days ago

Thank you for our feedback Anthony. We're happy to hear that our team were able to fulfil your request for your upcoming cruise. We look forward to welcoming you onboard!

LORRAINE COWLEY

Feefo Verified

25 days ago