Ceiling Fans Warehouse Reviews

Thank you for taking the time to share your feedback. We’re sorry the delivery experience didn’t meet expectations. As we use an outsourced courier network for bulky items, drivers require either authority to leave in a safe place or successful contact to arrange delivery. In your case, as there was no suitable safe place available, the driver attempted to make contact to coordinate delivery. Unfortunately, those calls came through as missed calls due to your phone being set to silence unknown numbers, which understandably made the process more difficult and led to the back-and-forth messages to reschedule. We appreciate how frustrating that would have felt, particularly when the delivery timeframe extended beyond the original estimate. While courier timeframes are typically around 3–4 business days, delays can occur when delivery instructions need to be clarified or contact cannot be established on the first attempt. Tracking details are automatically provided once orders are dispatched, and we’re sorry if this wasn’t clearly visible or easy to locate at the time. We’re continually reviewing our communications to ensure tracking information is as clear and accessible as possible. We do appreciate your patience in working through the delivery challenges with us, and we’re glad the order ultimately arrived safely. If there’s ever anything further we can assist you with, please don’t hesitate to reach out. We’re really pleased to hear you’re happy with the product itself!