Service from caterkwick was fine but moving the problem on to parry doesn’t solve my issues with the product
Kelly
Caterkwik
8 months ago
Thanks for the review. I understand from our internal notes that you were having some trouble with temperature. Like many brands, Parry like to look after their own warranty. We have great communications with them so this shouldn't be a problem in resolving your issue. If you are still struggling of course please let us know.
Product reviews
Kelly
Caterkwik
8 months ago
Thanks for your honest review - this feedback has been given to Parry at the point of report.
Easy to order but could do with more info on delivery date.
Kelly
Caterkwik
8 months ago
Thank you for your feedback, David. I'm glad you found our website user friendly. When ordering from a supplier we often don't get an exact delivery date but will always try to update you with any information we are given.
***BUYER BEWARE***
This is an indifferent seller with disappointing business practices and poorly displayed information on their website, although they did try to upsell us at one point.
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Trusted Customer
9 months ago
Date of purchase: 08/24/2024
Kelly
Caterkwik
8 months ago
Thank you for your review - we do sincerely apologise for the delay with delivery. Unfortunately we received pushbacks and delays from the suppliers end; this product is shipped from overseas, so there can on occasion be unpredictable delays due to shipping related reasons. Apologies for the inconvenience that this caused to you.
Product reviews
Kelly
Caterkwik
8 months ago
Thanks for your honest review and again we sincerely apologise for the delay.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.