How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Castlegate Alarms Reviews | Customer Service Reviews for https://www.feefo.com/reviews/castlegate-alarms | Feefo

Displaying all 222 reviews

Andrew

2 years ago

Date of purchase: 06/15/2023

What Andrew said about Castlegate Alarms:

Great service

Another good service visit when a small fault was dealt with. We are reassure y having a good alarm system.

Steve Kelly

Castlegate Alarms

2 years ago

Hi Andrew. Thank you for your comments. It was good to get the video working again for you.

See full customer review

Ian

2 years ago

Date of purchase: 06/14/2023

What Ian said about Castlegate Alarms:

Highly recommended

Steve's very knowledable with years of experiance. Good quality installation. Good value security.

Steve Kelly

Castlegate Alarms

2 years ago

Thank you for your feed back, Ian. Always good to know how we're doing, from our customers point of view, so we can keep improving our service.

See full customer review

David

2 years ago

Date of purchase: 05/25/2023

What David said about Castlegate Alarms:

Efficient and Timely Service

See full customer review

Tina

2 years ago

Date of purchase: 04/11/2023

What Tina said about Castlegate Alarms:

Excellent

Excellent, yet another great annual home alarm service from Steve at Castlegate Alarms. Always arrives on time. Will definitely book another for next year.

Steve Kelly

Castlegate Alarms

2 years ago

Hi Tina, Thank you so much for your kind review and I hope to see you again next year.

See full customer review

Geoff

Crawley, West Sussex.

2 years ago

Date of purchase: 04/11/2023

What Geoff said about Castlegate Alarms:

Burglar alarm annual service

Steve of Castlegate Alarms has been servicing my Burglar Alarm system for many years, and always turns up on time and carries out the service in an excellent way. Highly recommended Company to deal...

Read all

See full customer review

Peter

Holtye

2 years ago

Date of purchase: 03/27/2023

What Peter said about Castlegate Alarms:

Punctual, friendly and efficient

Steve turns up on time, he is friendly and personable and carries out the checks and repairs in an efficient manner. I have no hesitation in recommending his services.

Steve Kelly

Castlegate Alarms

2 years ago

Thank you Peter, for using us to maintain your alarm system each year.

See full customer review

David

2 years ago

Date of purchase: 03/20/2023

What David said about Castlegate Alarms:

Reliable Service from Steve of Castlegate Alarms.

Very pleased with system fitted and have diaries to have Steve back in 12 months to carry out routine service. We are in good hands and that is worth a lot to us.

Steve Kelly

Castlegate Alarms

2 years ago

Thank you for your positive feedback, David. See you again next year to service the new alarm system.

See full customer review

Trusted Customer

2 years ago

Date of purchase: 03/21/2023

Very prompt and professional service

Steve Kelly

Castlegate Alarms

2 years ago

Thank you for your review and for commenting here.

See full customer review

Mark

Hailsham, East Sussex

2 years ago

Date of purchase: 03/20/2023

What Mark said about Castlegate Alarms:

Great, fast and professional emergency visit.

They came out at short notice on a Sunday to fix our malfunctioning alarm system. The engineer arrived in just over an hour and was friendly, fast and professional.

Steve Kelly

Castlegate Alarms

2 years ago

Hi Mark, thanks for the great feedback. Glad we were able to fix the issue on Sunday.

See full customer review

David

East Grinstead

2 years ago

Date of purchase: 03/13/2023

What David said about Castlegate Alarms:

Very quick service .Problem solved all up and running

Steve Kelly

Castlegate Alarms

2 years ago

Glad we were able to help, thank you for your review David.

See full customer review

Not received a review invite?

About Castlegate Alarms

Smart home security alarms, video cameras, doorbells and home automation. We install new proffessional graded alarm systems and service and repair most major systems.

Read all

01342885263

Rose Cottage, West Leigh, East Grinstead, West Sussex, RH19 4DU, United Kingdom