How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Carters Reviews

https://www.cartersdirect.co.uk

EXCEPTIONAL

100%

service satisfaction

Service

4.9

Product

4.8

ratings over the past year

Displaying all 1,245 reviews

Lesley

Feefo Verified

Storrington

3 years ago

What Lesley said about Carters:

Good quality and polite service.

Product reviews

Date of purchase: 04/19/2023

Thyra

Feefo Verified

Rowhook

3 years ago

Overall Satisfied

Satisfied with delivery

Recommends

What Thyra said about Carters:

Immediate human response to call. Helpful gentleman knew exactly what I wanted and said the…

Immediate human response to call. Helpful gentleman knew exactly what I wanted and said the machine would be delivered within the week, which it was. The two delivery men, Jamie and Chris, were...

Product reviews

Date of purchase: 05/02/2023

Geoffrey Pope

Feefo Verified

BrightonKemptown

3 years ago

Product reviews

Date of purchase: 04/11/2023

Peter

Feefo Verified

Brighton

3 years ago

What Peter said about Carters:

Ver helpful staff

Product reviews

Date of purchase: 04/15/2023

David

Feefo Verified

Hassocks

3 years ago

Product reviews

Date of purchase: 04/13/2023

Carson

Feefo Verified

Storrington

3 years ago

What Carson said about Carters:

Overall very good

Product reviews

Date of purchase: 04/08/2023

Ricky

Feefo Verified

Ashington

3 years ago

What Ricky said about Carters:

A very pleasing experiance, and very quick to help with any issue. would very much use…

A very pleasing experiance, and very quick to help with any issue. would very much use in the future

Product reviews

Date of purchase: 04/06/2023

Zara kollarz

Feefo Verified

Burgess Hill

3 years ago

Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 04/19/2023

Kim

Feefo Verified

storrington

3 years ago

Product reviews

Date of purchase: 03/31/2023

Trusted Customer

Feefo Verified

3 years ago

Product reviews

Date of purchase: 04/03/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Carters Reviews

Bosch WAJ28008GB (A) (X) 7Kg 1400 Spin D Rated Washing Machine - White -More reviews of this productView product websiteGood Points: Runs smoothly with low noise level and plenty of wash options. Improvement Points: None

Siemens WG54G210GB (A) 10Kg 1400 Spin Washing Machine - WhiteMore reviews of this productView product websiteGood Points: Good looking machine in kitchen. Good size. Good results. Good warranty. Improvement Points: Not so far!

Siemens WT46G491GB (A) (X) Extraklasse Iq500 9Kg Condenser Tumble Dryer - White - B RatedMore reviews of this productView product websiteGood Points: It's a great tumble dryer as this is my second time of buying this make & quality Improvement Points: none

Fridgemaster MCF96 (A) (X) 55Cm Static Chest Freezer - White - F Energy RatedMore reviews of this productView product websiteGood Points: It fits in well to the space in my kitchen Improvement Points: No, very happy

Blomberg LWF174310W (A) 7Kg 1400 Spin Washing Machine - White - D Energy RatedMore reviews of this productView product websiteGood Points: Works very well Improvement Points: Energy rating not could be better

Shark CH950UKT (A) Vacuum Cleaner- Cordless- Black/YellowMore reviews of this productView product websiteGood Points: Does the job designed for Improvement Points: No

Blomberg LWF194520QW (A) 9Kg 1400 Spin Washing Machine - White - A Energy RatedMore reviews of this productView product websiteGood Points: Very easy to use, has a very good capacity

Beko EDC634S (A) 60Cm Double Oven Electric Cooker With Ceramic Hob - SilverMore reviews of this productView product websiteGood Points: Super grills beautifully very happy with my new purchase

Blomberg LWF174310W (A) 7Kg 1400 Spin Washing Machine - White - D Energy RatedMore reviews of this productView product website

Blomberg LWI284410 (A) 8Kg 1400 Spin Built In Washing Machine - White - C Energy RatedMore reviews of this productView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?