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CarTakeBack Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 15,051 reviews

Trusted Customer

Feefo Verified

2 months ago

Hassle free and able to accommodate my changing availability. Prompt payment

Trusted Customer

Feefo Verified

2 months ago

Brilliant Company

Easy, no hassle and quick. Customer Service is also excellent - professional and polite. I would highly recommend this company.

Trusted Customer

Feefo Verified

2 months ago

Fast, efficient and friendly.

Trusted Customer

Feefo Verified

2 months ago

Went so smoothly

Excellent service and payment was there in the Bank like promised 🙏

Trusted Customer

Feefo Verified

2 months ago

Scam operation

Deceptive practice. This is meant to be for cars intended to be scrapped but they only provide an offer on the basis that the car is running perfectly as they will significantly reduce that offer...

Dominique

CarTakeBack

2 months ago

Thank you for your feedback. We’re sorry to hear that you were unhappy with the service. All our quotes are condition‑based, and according to our records the price offered by our branch was accepted at the time. We’d like to reassure you that all our valuations are completely obligation‑free, and we would have been happy to cancel the collection if the quote had not been suitable. By accepting the valuation and proceeding with the collection, we understood this to mean you were happy to go ahead, so we’re disappointed to hear that this has since changed. If you’d like to discuss this in more detail, please don’t hesitate to contact us directly.

Steven Miller

Feefo Verified

2 months ago

Ian Cooke

Feefo Verified

2 months ago

What Ian Cooke said about CarTakeBack:

Easy as it comes

Very easy to set up and prompt payment after collection. A real no hassle experience

Martin Piggott

Feefo Verified

GBR

2 months ago

What Martin Piggott said about CarTakeBack:

The team arrived to take away my car, very helpful pleased with the service. Thanks.

Trusted Customer

Feefo Verified

2 months ago

Better deal elsewhere

I didn't actually use car take back as I got a much better offer elsewhere but now they are pushing me for a review so here it is. I would recommend people look elsewhere as they may get a better...

Dominique

CarTakeBack

2 months ago

Thanks for your review. According to our records, you sold a vehicle to us on 15th of April. Our quotes come with no obligation at all, so there’s never any pressure to accept a price that doesn’t work for you. If you’d like to chat about your quote or have any questions, we’re always here to help.

Trusted Customer

Feefo Verified

2 months ago

Excellent and great service.

Excellent service. Instant quotes and very good communication. Would recommend this service to others.

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About CarTakeBack

CarTakeBack are the biggest scrap car recycling company in the UK! With over 300 branches across the country, we'll find you the best price for your car, no matter the age, mileage or condition. To see what your scrap car is worth, simply enter your registration number and postcode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, you can choose to drop it off at your local branch, or we'll collect it from anywhere at a time to suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official DVLA paperwork.