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Carole Nash Reviews | Customer Service Reviews for https://www.feefo.com/reviews/carole-nash | Feefo

Displaying all 8,206 reviews

David O' Cruadhlaoich

Waterford Ireland

3 years ago

Date of purchase: 09/04/2020

What David O' Cruadhlaoich said about Carole Nash:

Best place to go for motorbike insurance!

Very helpful when I had questions really accommodating when my bike wouldn't start they got me sorted and to garage withing an hour of phone call can't recommend them more!

Zoe

Carole Nash

3 years ago

Good Afternoon David, We're so pleased to hear that you have had a positive experience when insuring with Carole Nash and that the breakdown recovery has suited your needs. Thank you for taking the time to leave us a 5* rating & review. Have a great day. Best Wishes, Zoe @ CN Social Team.

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Grace Butterfield

4 years ago

Date of purchase: 08/24/2020

What Grace Butterfield said about Carole Nash:

Would use them again

Easy to use good price and reliable

Darren

Carole Nash

3 years ago

Hi Grace, Thank you for leaving us a review. We are delighted to receive your great feedback regarding our service. Wishing you all the best. Kind regards Darren

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Gary Lynch

4 years ago

Date of purchase: 05/29/2020

What Gary Lynch said about Carole Nash:

Very good service

Josh

Carole Nash

4 years ago

Hi, Thank you for the great feedback! Hope you have the best evening, and stay safe! Kind Regards, Josh

Gary Lynch

4 years ago

Very easy to deal with

Stephen

Carole Nash

4 years ago

Hi,Thank you for the great feedback once again. Kind Regards,Stephen @ the Social Media Team.

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Andrew Cross

W12 tc98

4 years ago

Date of purchase: 09/28/2020

What Andrew Cross said about Carole Nash:

Painless and very straight forward

The young man I was dealing with was very professional, diligent and I would recommend him to anyone wanting bike insurance

Stephen

Carole Nash

4 years ago

Thank you for your feedback, this is much appreciated.

Andrew Cross

4 years ago

Hi I've contacted Carole Nash twice already regarding DATA TAG for my bike. It still haven't arrived. its now 8 months into my insurance with you. Do you find this standard of service acceptable? regards Andrew

Zoe

Carole Nash

4 years ago

Good Afternoon Andrew, I am going to send you an email over from social@carolenash.com in order to discuss this issue further. Please keep an eye on any spam/junk folders in case it is filtered out. Kind Regards, Zoe @ CN Social Team.

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Trusted Customer

4 years ago

Date of purchase: 03/03/2021

Poor customer service

Improve customer service training so that staff do not rudely interrupt or patronise.

Zoe

Carole Nash

4 years ago

Good Afternoon, Sorry to hear about your recent experience, I have fed back your review to the agent's line manager to ensure that they are provided with appropriate support and training. If you would like to discuss any issues further please pop us an email back to social@carolenash.com. Have a great day. Best Wishes, Zoe @ CN Social Team.

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Alan J Mawer

Alkborough

4 years ago

Date of purchase: 03/01/2021

What Alan J Mawer said about Carole Nash:

Renewal without the hassle

Easy hassle free way of renewal

Stephen

Carole Nash

4 years ago

Hello, Thank you for your review & for renewing with us. This is much appreciated. Kind Regards. Stephen @ the Social Media Team.

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Colin Miller

birmingham

4 years ago

Date of purchase: 02/23/2021

What Colin Miller said about Carole Nash:

just keep doing what you are doing.

Zoe

Carole Nash

4 years ago

Good Morning Colin, Thank you for taking the time to get in touch, and leave us a 5* rating and review. We're so pleased to hear that you have had no issues when renewing your insurance. Have a lovely day. Kind Regards, Zoe @ CN Social Team.

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Trusted Customer

4 years ago

Date of purchase: 08/26/2020

I found you to be very helpful, polite and curious, a pleasure to deal with, would recommend you to my friends and acquaintencies.

Darren

Carole Nash

4 years ago

Hi, Thank you for taking the time to leave us a review. We appreciate your great feedback and your recommendation. Wishing you all the best. Kind regards Darren

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Trusted Customer

4 years ago

Date of purchase: 02/11/2021

I have been with Carole Nash for sometime the staff are helpful and provide a good service.

Darren

Carole Nash

4 years ago

Hi, Thank you for leaving us a review at Carole Nash. We are very pleased to receive your positive feedback regarding our service. Kind regards Darren

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Trusted Customer

4 years ago

Date of purchase: 08/04/2020

Failed to produce the green card on time

3 chase calls have been made to ensure a green card was issued on time and as paid for and contracted. Ech time it was pushed out leaving me unable to collect the vehicle while overseas.

Kate

Carole Nash

4 years ago

Hi, I am really sorry about this, I have sent you an email from social@carolenash.com if you could please look out for that. Kind Regards, Kate

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About Carole Nash

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0333 005 3355

Trafalgar House, 110 Manchester Road, Altrincham, Cheshire, WA14 1NU, United Kingdom

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