How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

12 years ago

Rhonda Leopold was very informative, supportive and "caring".

Trusted Customer

Feefo Verified

12 years ago

Even though I was contacted several times, they were not much help to me. I…

Even though I was contacted several times, they were not much help to me. I found a place for my Mom on my own. These places tend to give you a list of places for you to see, but do Not listen when...

Caring.com

12 years ago

Thank you for sharing your feedback. We're sorry to hear that our free senior care referral services didn't add enough value for you. We're glad to hear, though, that you were able to find a place for your mom. If her needs change, and you find yourself searching again, your local Area Agency on Aging can assist in locating providers who accept Medicaid: http://www.caring.com/local/area-agency-on-aging We also have some information about Medicaid in this area of our website: http://www.caring.com/senior-money-legal

Trusted Customer

Feefo Verified

12 years ago

All I can say how can I thank you all.You have help my wife &…

All I can say how can I thank you all.You have help my wife & I with a troubled choice.You found a good place for her to stay,HORIZON BAY.She loves it their.Again thank you. Larry.

Trusted Customer

Feefo Verified

12 years ago

Caring .com has provided interesting materials relating to seniors, some good ideas that I can…

Caring .com has provided interesting materials relating to seniors, some good ideas that I can incorporate into articles for a newsletter, or to support a point in a presentation.

Trusted Customer

12 years ago

No comments

Trusted Customer

Feefo Verified

12 years ago

I was confused for the fact that according to your records, the e-mail start off with…

I was confused for the fact that according to your records, the e-mail start off with Dear Christopher.... My name is Matt Newland

Caring.com

12 years ago

Thank you for your feedback. We've updated our records and apologize for the error.

Trusted Customer

Feefo Verified

12 years ago

I was very pleased with the info they provided and the way they kept in contact…

I was very pleased with the info they provided and the way they kept in contact with me re: their information that was provided to me. As it turned out, I was not in the need for what they offered. ...

Trusted Customer

Feefo Verified

12 years ago

Telephone response person was helpful and compassionate. More interested in my situation than in being…

Telephone response person was helpful and compassionate. More interested in my situation than in being right.

Trusted Customer

Feefo Verified

12 years ago

We were able to get in touch with Anita who lives close By and will be…

We were able to get in touch with Anita who lives close By and will be able to taken me places and help me get dressed

Trusted Customer

Feefo Verified

12 years ago

I think it's good, and hope more people write reviews.

Trusted Customer

Feefo Verified

12 years ago

The help was great and unexpected; friendly, helpful, informative. Many thanks.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo