How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

http://www.caring.com

EXCELLENT

Service

4.5

1,439

300

1,955

ratings over the past year

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

12 years ago

Incredibly on the job....thanks guys.....

Trusted Customer

Feefo Verified

12 years ago

Your services are much needed and very helpful to those of us in a very…

Your services are much needed and very helpful to those of us in a very difficult and stressful situation working to come up with the very best scenario when looking for the best/right place for our...

Trusted Customer

Feefo Verified

12 years ago

I've just started the search for assistance with my mother and Rhonda was very informative…

I've just started the search for assistance with my mother and Rhonda was very informative and was caring to our issues. She answered all my questions and was a very good listener. I will definitely...

Trusted Customer

Feefo Verified

12 years ago

Thank you for all of your info concerning my mother future care. Judy Metz

Trusted Customer

Feefo Verified

12 years ago

Since I am in the process of gathering information only, I cannot comment on the…

Since I am in the process of gathering information only, I cannot comment on the total service available. What i did find was helpful.

Trusted Customer

Feefo Verified

12 years ago

I received information on types of facilities, how to evaluate the facilities, funding that might be…

I received information on types of facilities, how to evaluate the facilities, funding that might be available, and the names and addresses of homes in the area of interest. Information was also...

Trusted Customer

12 years ago

I appreciated their follow up calls to see if there was anything else they could assist me with.

Trusted Customer

Feefo Verified

12 years ago

The woman was so friendly ans helpful and understood what I was seeking .

Trusted Customer

Feefo Verified

12 years ago

The prompt call back was informative and friendly.

Trusted Customer

Feefo Verified

12 years ago

They called within a few hours with considerable info on a number of facilities in…

They called within a few hours with considerable info on a number of facilities in our area and the rep Scott was very knowledgeable and helpful. I will be calling them back to set up site visits.e

Trusted Customer

Feefo Verified

12 years ago

Very good results in amount of applicants. Suggestions for improvement: applicant's finetuning PT vs FT…

Very good results in amount of applicants. Suggestions for improvement: applicant's finetuning PT vs FT , pet care vs human care, child vs adult. My job post is for assistance for myself PT. ...

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo