How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews

http://www.caring.com

EXCELLENT

Service

4.5

/5

5

4

3

2

1

517

125

33

22

28

725

ratings over the past year

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

12 years ago

Courteous, informational, helpful, friendly.

0

Trusted Customer

Feefo Verified

12 years ago

Very friendly, helpful and understanding of what services/facility I was looking for for my mother.

0

Trusted Customer

Feefo Verified

12 years ago

I was treated like a used carf sales person treats a prospective customer.

Caring.com

12 years ago

Thanks for sharing this feedback! We're sorry to hear that you felt that way, and have forwarded your comment along to our leadership to explore how we could have served you better. If you're still in need of senior housing referral, we hope you'll give us another chance to support you: (800) 325-8591. Thank you!

0

Trusted Customer

Feefo Verified

12 years ago

Angie was very helpful, and gave me the leads within the parameters I gave to…

Angie was very helpful, and gave me the leads within the parameters I gave to her. We had a few phone calls and she was very calming, supportive, and a great help. You could tell she had guided a few...

0

Trusted Customer

Feefo Verified

12 years ago

The woman I spoke to was very caring & gave me good information. She was…

The woman I spoke to was very caring & gave me good information. She was sensitive to the requirements I gave her.

0

Trusted Customer

Feefo Verified

12 years ago

I was surprised to get such good information and to learn that your services are free

0

Trusted Customer

Feefo Verified

12 years ago

The response to my inquiry was very quick, and the agent I talked with was…

The response to my inquiry was very quick, and the agent I talked with was extremely helpful.

0

Trusted Customer

Feefo Verified

12 years ago

Kind, excellent, caring, knowledgable, responsive service.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo