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Caring.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/caring-com | Feefo

Displaying all 90,595 reviews

Trusted Customer

11 years ago

Date of purchase: 11/20/2013

Good, but too limited. You missed several quality facilities and your repeated website is time…

Good, but too limited. You missed several quality facilities and your repeated website is time consuming and of lettle use.

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Trusted Customer

11 years ago

Date of purchase: 11/21/2013

YOUR COMMENTS ARE MORE TO THE POINT AND SEEM MORE CARING.

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Trusted Customer

11 years ago

Date of purchase: 11/21/2013

Courteous, understanding and quite knowledgeable.

Trusted Customer

11 years ago

I plan to follow up.

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Trusted Customer

11 years ago

Date of purchase: 11/20/2013

I am not certain about what I want to do.I shall conact CARING.com at another time…

I am not certain about what I want to do.I shall conact CARING.com at another time when I am more certain.I was pleased with my contact,Cailin Morgan. Thank you. lulu lee.

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Trusted Customer

11 years ago

Date of purchase: 11/20/2013

All I wanted to know was an answer to a couple of questions. Next thing…

All I wanted to know was an answer to a couple of questions. Next thing I know places are calling me at work. I didnt ask for that to happen. Please take me off your e-mail list. Thank you anyway.

Caring.com

11 years ago

Thank you for sharing your feedback! We're sorry to hear that you didn't realize you'd receive follow-up calls from us to assist with your service inquiry request. We've now researched your account and removed the email subscriptions. Your family advisor is also available to assist if you need any further help: (866) 824-8174

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Trusted Customer

11 years ago

Date of purchase: 11/20/2013

Thanks for your quick response. My brother and I will be making a decision together…

Thanks for your quick response. My brother and I will be making a decision together so we need to coordinate our efforts. Of course, we both work so we are essentially doing this when we can find...

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Trusted Customer

11 years ago

2 of the 4 places suggested were NOT in the general areas I had specified. Someone needs to listen better or needs better training. You requested zip codes but that would be difficult for me to know. Southwest & West Houston is the general areas I am interested in. That should be enough info if you know the area and know your job. One suggestion was in NW Houston and another in South Houston. You lucked out on the other two. As a customer, I feel the info I provided you seemed to be specific enough if you knew the area...which obviously you didn't. Sorry I didn't know all the zip codes to help make your job easier. But that's why I called your service. You should be able to look on a zip code map and determine those zip codes or at least e-mail me a zip code map and let me pick them out. Not overly impressed with your service.

Caring.com

11 years ago

Thanks for your feedback! Sorry to hear that our initial suggestions weren't the best match. Your family advisor is available to better address the location needs you referenced: (866) 824-8174 We also offer online directory resources to assist in your search: http://www.caring.com/local/assisted-living-facilities

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Trusted Customer

11 years ago

Date of purchase: 11/20/2013

Very helpful! I will definitely recommend this sight to my friends who have aging relatives.

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Trusted Customer

11 years ago

Date of purchase: 11/20/2013

Copy of attempted e-mail on 11/20 "I was very clear as to why I was calling...I…

Copy of attempted e-mail on 11/20 "I was very clear as to why I was calling...I wanted info that I could SEE. Assured that I would be able to have information sent to me via e-mail. Received a...

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Caring.com

11 years ago

We're very disappointed to hear about this experience you described. We've researched your account and removed all email subscriptions. We also include an unsubscribe link from the emails we send, and offer information on our website that doesn't require creating an account nor login: http://www.caring.com/local/assisted-living-facilities Thank you for taking the time to share your feedback -- we aim to provide high quality senior care information and support to family caregivers, and are very sorry that you didn't experience this from us. If you'd like to discuss this matter with us further, please do get in touch with our team (via "Contact Caring.com" links on our website as well): http://www.caring.com/about/contact.html Thank you!

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Trusted Customer

11 years ago

Date of purchase: 11/11/2013

Michelle Booth was compassionate and gave some very useful suggestions

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Trusted Customer

11 years ago

Date of purchase: 11/12/2013

happy for all the help I can get. Thank You.

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About Caring.com

Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week:

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6507628190

1515 Mockingbird Lane, Suite 410, Charlotte, North Carolina, 28209, United States