How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Caring.com Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 92,604 reviews

Trusted Customer

Feefo Verified

1 year ago

Timely response

Appreciate it very much the timely response from Caring.com.

Caring Referrals - Rey

Caring.com

1 year ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-325-8591 or email community@caring.com.

Susan Taylor

Feefo Verified

Largo

1 year ago

What Susan Taylor said about Caring.com:

Caring led me to an assisted-living community that I had not thought of before. Thank you for the assistance.

Caring Referrals - Rey

Caring.com

1 year ago

Thanks so much for taking the time to leave us a positive rating – it’s much appreciated! Please call 800-325-8591 or email community@caring.com if there’s anything more we can do to help you.

Shellie Benson

Feefo Verified

1 year ago

What Shellie Benson said about Caring.com:

They help me in find a place for my Mom's rehabilitation on a short time frame.

Caring Referrals - Rey

Caring.com

1 year ago

We truly appreciate your feedback. Your positive review brightened our day and reminds us of why we love what we do. If there’s anything more we can do to support you in your search, please call 800-325-8591 or email community@caring.com.

Tammy Owens

Feefo Verified

APOPKA, FL

1 year ago

What Tammy Owens said about Caring.com:

I really enjoyed speaking with Jeff and he was very helpful, informative, and knowledgeable about the services that I needed and could receive for my Uncle concerning a Nursing Facility/Assisted...

Caring Referrals - Rey

Caring.com

1 year ago

Thank you for your incredibly positive rating of Caring’s referrals services! Your feedback reflects our standards for excellence in everything we do. If you need any further help, please give us a call at 800-325-8591 or email community@caring.com. Thank you!

Trusted Customer

Feefo Verified

1 year ago

Excellent information and timely!

Caring Referrals - Rey

Caring.com

1 year ago

We sincerely appreciate your valuable feedback. Your satisfaction with our referral services is what we are focused on. Please reach out if you need any more help: 800-325-8591 or community@caring.com.

Trusted Customer

Feefo Verified

1 year ago

Fait

A place I wanted to see was not on your list of partners I was given a list of places in a location I was not interested in because it’s too far When I emailed J about it he did not give me...

Caring Referrals - Rey

Caring.com

1 year ago

We appreciate your feedback. Your comments have been passed on to a manager. Should you wish to converse with a different Family Advisor, our team is available at 800-325-8591.

Trusted Customer

Feefo Verified

1 year ago

They pass you on to your advisor who basically asked the same questions as the screener. They were not able to answer a simple question - who takes Medicaid? - which I am sure is a pretty basic...

Caring Referrals - Rey

Caring.com

1 year ago

We sincerely value your feedback. Your observations have been communicated to a manager. For further assistance or to speak with another Family Advisor, please contact our dedicated team at 800-325-8591. Your concerns are important to us.

Leo J. Kremer

Feefo Verified

1 year ago

What Leo J. Kremer said about Caring.com:

very efficient with recommendations, listened to want we want.

Caring Referrals - Rey

Caring.com

1 year ago

Thanks for sharing your positive rating of our services. Please don’t hesitate to call us at 800-325-8591 or email community@caring.com for more help.

James Buzek

Feefo Verified

Miami Florida

1 year ago

What James Buzek said about Caring.com:

SC facility list and Patriot Angel program

I really luck to find such a great organization They quickly responded to me after I completed the information on their website My experience was great and very happy the list of assisted living...

Caring Referrals - Rey

Caring.com

1 year ago

Many thanks for the positive rating. If there’s anything more we can do to support you in your search, please don’t hesitate to call 800-325-8591 or email community@caring.com.

Trusted Customer

Feefo Verified

1 year ago

I thought everything was great, however the information and referrals were overwhelming, just way more than I could handle.

Caring Referrals - Rey

Caring.com

1 year ago

We appreciate your feedback. Please know that our Family Advisors are extensively trained to provide you with tailored resources. While we can't go into specifics here, if you'd like to connect with another Family Advisor, you can contact our team at 800-325-8591.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo