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CarHop Reviews | Customer Service Reviews for https://www.feefo.com/reviews/carhop | Feefo

Displaying all 2,925 reviews

LAURIE BOON

4 years ago

Date of purchase: 07/11/2020

What LAURIE BOON said about CarHop:

Not good at all

I bought a Jeep and when i mentioned things we're wrong it was it is not covered by warranty, I have spent over $3000.00 on giving things that were wrong with it. When I told them what my mechanic...

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CHRIS GATES

4 years ago

Date of purchase: 11/05/2020

What CHRIS GATES said about CarHop:

Sales were friendly and Profesional. Knrw about the vehicles and llead us in the right direction

CarHop

4 years ago

Thanks for the review, Chris! We appreciate you choosing CarHop.

CHRIS GATES

4 years ago

They repode my car after payment didn't go through.ok fine.but call to pay towing and late payment and was told they still not releasing.BS

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NICOLE HILL

4 years ago

Date of purchase: 11/11/2020

What NICOLE HILL said about CarHop:

This has been a complete fiasco. My payments were not set up correctly and it messed my banking up. It is still not corrected. The car has had several issues and upon bringing it to the Mechanic, it...

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CarHop

4 years ago

Hi Nicole - Thank you for taking the time to send your feedback. We take customer satisfaction very seriously and we would like to research your situation to make sure we are doing all we can for you. Please send your contact information to us at talk2us@carhop.com and a helpline representative will call you within 24 business hours. Thank you for your time.

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Trusted Customer

4 years ago

Date of purchase: 11/10/2020

I brought a car from carhop and the first day it cut off while I was driving Carhop have not fix my car yet and I just brought it from them I've make my payments, also I get sent to a car shop that...

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CarHop

4 years ago

Hi Maurice - Thank you for taking the time to send your feedback. We take customer satisfaction very seriously and we would like to research your situation to make sure we are doing all we can for you. Please send your contact information to us at talk2us@carhop.com and a helpline representative will call you within 24 business hours. Thank you for your time.

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Trusted Customer

4 years ago

Date of purchase: 11/06/2020

Buy here with question

They sold me a vehicle that needs rear breaks now that I've been able to get auto checked out with a mechanic for to covid-19 I could not get check up done on a timely manner do grabbed first...

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CarHop

4 years ago

Hi Lorion - Thank you for taking the time to send your feedback. We take customer satisfaction very seriously and we would like to research your situation to make sure we are doing all we can for you. Please send your contact information to us at talk2us@carhop.com and a helpline representative will call you within 24 business hours. Thank you for your time.

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TONI SCOTT

4 years ago

Date of purchase: 11/13/2020

What TONI SCOTT said about CarHop:

I had a great experience with carhop.This is my third car and I'm lovin it. I was in and out in less than 2 hours. Thanks carhop!

CarHop

4 years ago

Hi Toni - Thanks for being a 3-time customer with CarHop. We are proud to have you as a customer again and congrats on your new vehicle!

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Trusted Customer

4 years ago

Date of purchase: 11/16/2020

It was a long wait time. Need more salesman.

CarHop

4 years ago

Thank you for taking the time to send your feedback. We would love to speak with you. If you are interested or have questions, please contact us at talk2us@carhop.com and a helpline representative will call you within 24 business hours.

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Trusted Customer

4 years ago

Date of purchase: 05/02/2020

THIS IS A FRAUD COMPANY WITH NO COMPASSION OR PROFESSIONALISM!!

WORST USED CAR COMPANY IN CALIFORNIA!! I AM A HARD WORKING PHARMACY TECHNICIAN DURING THE PANDEMIC AND I GOT A USED CAR FROM HERE. IT DIDNT WORK AND I ALMOST DIED ON THE FREEWAY THE 1ST WEEK I DROVE...

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CarHop

4 years ago

Hi Tajia - Thank you for taking the time to send your feedback. We take customer satisfaction very seriously and we would like to research your situation to make sure we are doing all we can for you. Please send your contact information to us at talk2us@carhop.com and a helpline representative will call you within 24 business hours. Thank you for your time.

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CINDI GUERRERO

OMAHA, NE

4 years ago

Date of purchase: 11/14/2020

What CINDI GUERRERO said about CarHop:

100% Recommend

I would definitely recommend CarHop! They helped me get in a car for a low down-payment! The process is a little long but definitely worth the wait. I had struggled with getting approved especially...

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CarHop

4 years ago

Thanks for the review, Cindi. We appreciate you choosing CarHop!

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LATONYA FAIR

4 years ago

Date of purchase: 11/14/2020

What LATONYA FAIR said about CarHop:

Excellent customer service

The customer service was excellent, approval process was fast also, and they go above and beyond to get you into a vehicle the same day.

CarHop

4 years ago

Hi Latonya - We appreciate you choosing CarHop and are proud to have you as a customer. Congrats on your new vehicle!

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About CarHop

Cars and credit to go! CarHop helps customers with less than perfect credit, or no credit, get approved for a great used car, truck of SUV with payments to fit their budgets. All vehicles come with Customer Protection Plan including a vehicle history report, 18 month / 18,000 mile warranty and even a Satisfaction Guarantee. See dealer for details and copy of limited warranty. Nobody works harder to get you approved and driving!

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800-600-7013

1401 S Nevada Ave, Saint Paul, Minnesota, 55104, United States

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