CarFinance 247 is no longer an active Feefo customer
Displaying all 3,415 reviews
Trusted Customer
Feefo Verified
12 years ago
Absolute 1st class service, thank you very much :)
0
Share
Trusted Customer
Feefo Verified
12 years ago
I dealt with one of your advisors called Chris hinett, he couldn't have been more helpful.…
I dealt with one of your advisors called Chris hinett, he couldn't have been more helpful. All the staff there was very friendly and I got the advise and finance deal that suited me. I would...
Read more
0
Share
Trusted Customer
Feefo Verified
12 years ago
My only negative point is being encouraged to take out warranty thinking it it woul.…
My only negative point is being encouraged to take out warranty thinking it it woul. Be beneficial but . Actually wish I hadn't as it only covers up to £300 per claim and you have to pick up the bill...
Read more
0
Share
Trusted Customer
Feefo Verified
12 years ago
They were very helpful. Especially our advisor rachel shaha she was brilliant and they check…
They were very helpful. Especially our advisor rachel shaha she was brilliant and they check every car to make sure there would b no problems with it Defo recommend them
0
Share
Trusted Customer
Feefo Verified
12 years ago
Criteria for finding a car to match the conditions of lending make life very difficult.
0
Share
Trusted Customer
Feefo Verified
12 years ago
Sold a warranty for the car I purchased, the car broke down and then I…
Sold a warranty for the car I purchased, the car broke down and then I found out the warranty wasn't worth the paper it was printed on. Will never ever use 247 car
finance again.
Carfinance247
CarFinance 247
12 years ago
I'm sorry to hear that you had an issue with your car after purchasing it and the warranty company didn't pay out. What was the issue? Warranty Direct have a very good name in the market and cover most mechanical issues.
However, I'll be passing this review onto our Sales Director who will talk to our account manager at Warranty Direct.
We apologise sincerely and hope that you'll give us another chance in the future to repay your trust in our company.
CarFinance247 - Customer Service
1
Share
Trusted Customer
Feefo Verified
12 years ago
Not heard a single thing from them since my finance was approved, bearing in mind…
Not heard a single thing from them since my finance was approved, bearing in mind I took the upsell I have received no information on what I receive or the additional cover etc. very poor!
Carfinance247
CarFinance 247
12 years ago
I'm sorry to hear that you haven't received your warranty information. I'm going to get this sent out by email straight away for you.
We apologise sincerely and hope that you'll give us another chance in the future to repay the trust you have shown in our company.
CarFinance247 - Customer Service
0
Share
Trusted Customer
Feefo Verified
12 years ago
Didn't let me know about needing to be at dealers before they would release funds
0
Share
Trusted Customer
Feefo Verified
12 years ago
Would never use this company again, too stressful
Would never use this company again, too stressful
Carfinance247
CarFinance 247
12 years ago
I'm sorry to hear that you received a poor experience with CarFinance247. We pride ourselves on offering the best customer service in our sector and we do take negative feedback / complaints very seriously.
I'll be passing this review onto our Sales Director who will talk to the individual sales person that you dealt with to get a further understanding of the issues involved.
We apologise sincerely and hope that you'll give us another chance in the future to remedy your past experience.
CarFinance247 - Customer Service
0
Share
Trusted Customer
Feefo Verified
12 years ago
Start to Finnish excellent couldn't have asked for more
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
