CarFinance 247 is no longer an active Feefo customer
Displaying all 3,415 reviews
Trusted Customer
Feefo Verified
12 years ago
no problems all straight forward apart from your website working out a price to start…
no problems all straight forward apart from your website working out a price to start with is misleading I got none of the three risk level quotes so it needs to be corrected for people who think...
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Trusted Customer
Feefo Verified
12 years ago
Car finance 24/7 dealt with my car finance very quick and hassle free. I had…
Car finance 24/7 dealt with my car finance very quick and hassle free. I had my new car within 2 weeks. I would recommend them to anyone.
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Trusted Customer
Feefo Verified
12 years ago
excellent service, fast and professional always prepared to help and advise, would have no hessitation…
excellent service, fast and professional always prepared to help and advise, would have no hessitation useing them again
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Trusted Customer
Feefo Verified
12 years ago
Quick and good service
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Trusted Customer
Feefo Verified
12 years ago
sorted the car finance very quick
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Trusted Customer
Feefo Verified
12 years ago
I hope this does not confuse, but to give a balanced opinion the process started very…
I hope this does not confuse, but to give a balanced opinion the process started very well with carfinance24/7 but after an early notice cancellation from us matters became confused, disjointed and...
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Carfinance247
CarFinance 247
12 years ago
Thank you for your feedback and i'm sorry to hear that it wasn't a completely pleasant experience when dealing with Car Finance 247.
Can you give me a little more feedback so i can understand further what the issues you had were? We pride ourselves on offering the best customer service and do take negative criticism seriously.
I hope that i can rectify your problem and change your opinion of our company.
CarFinance247 - Customer Service
Trusted Customer
12 years ago
1. I cancelled the purchase of the car before any monies were sent by Car Finance 247 and as asked to contact Barclay's ( the funder ) to advise. When I did so I was then asked to go back to 247 as I was told it was them who had to action the cancellation.
2. Although I had clearly cancelled the position I was still having calls from many different companies and it was somewhat obvious that many were only interested in 'not losing the sale' and not my personal wishes.
3. Finally 247 told me there may be a charge to cancel and even with my limited experience surely this cannot be correct as you have a right to a cancellation period with no charges.
4. I have been pushed from 'pillar to post' and the sad thing is that it is so obvious that it is due to people not wishing to lose the sale and I am sure commissions !!!!
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Trusted Customer
Feefo Verified
12 years ago
I thought the phone service I received was of an extremely high standard no way aggressive…
I thought the phone service I received was of an extremely high standard no way aggressive just informative, helpful and when I asked that I be called at a particular time that was agreeable to...
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Trusted Customer
12 years ago
Comments already submitted.
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Trusted Customer
Feefo Verified
12 years ago
The consultant did everything and more to get us into the type of car we…
The consultant did everything and more to get us into the type of car we wanted for the price we wanted. He went above and beyond any customer service I have dealt with in the automotive industry,...
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Trusted Customer
Feefo Verified
12 years ago
very helpful and friendly
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Trusted Customer
Feefo Verified
12 years ago
I thought the company as a whole, were helpful & consistant.
All paperwork required had to…
I thought the company as a whole, were helpful & consistant.
All paperwork required had to be correct & supported with evidence.
Would recommend :))
Trusted Customer
12 years ago
The lady I had dealings with was friendly, supportive & motivating.
Always cheery too.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
