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cardfactory Reviews

https://www.cardfactory.co.uk/

Rated

Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service

4.4

Product

4.5

5,431

515

308

214

660

7,128

ratings over the past year

Displaying all 41,251 reviews

Trusted Customer

7 years ago

Date of purchase: 10/28/2017

Branches are the way forward

In the branches you cannot fault the service you receive but don’t order of their website the delivery dates are very misleading!! Will not be orderingbof their again will gladly visit the branch

Adam

cardfactory

7 years ago

Thank you for your feedback. I am very sorry for the poor online experience you have had with this order. This is not our usual level of service. I can see you selected the Saturday delivery method but as the order was placed on Saturday, it was scheduled to be delivered the next Saturday. I am sorry for any confusion this caused. Due to the inconvenience i have refunded your postage charge for you. I hope if you order with us again you have a much better experience with us.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 10/29/2017

Good service

Excellent cards, delivery in a fairly quick time frame! Would use again!

Product reviews

Trusted Customer

Bristol

7 years ago

Date of purchase: 10/03/2017

What Trusted Customer said about cardfactory:

Viv

Yes would recommend and definitely order online again

Trusted Customer

Telford

7 years ago

Date of purchase: 10/04/2017

What Trusted Customer said about cardfactory:

Fab

Very efficient and excellent service

Trusted Customer

7 years ago

Date of purchase: 10/29/2017

Ordered a set of 3 balloons for a birthday, only 1 arrived. Eventually I was given a refund but really disappointed with my experience.

Trusted Customer

7 years ago

Date of purchase: 10/29/2017

Great quality, value for money and speedy delivery with every order!

Product reviews

Trusted Customer

7 years ago

Date of purchase: 10/18/2017

What Trusted Customer said about cardfactory:

Excellent service - website easy & quick to use

I always buy from card factory both online & in stores. Amazing low prices & great customer service. Highly recommend to everyone. Thank you

Product reviews

Trusted Customer

7 years ago

Date of purchase: 10/02/2017

What Trusted Customer said about cardfactory:

i have tried many times to unsuscribe to the newsletter without any success!!

Adam

cardfactory

7 years ago

Thank you for your feedback. I am very sorry that you are still being emailed by us. It does take 2 weeks for the emails to stop getting sent to you completely. I apologise for the inconvenience this may have caused. I have also passed your details on to our marketing team to have you removed from the mailing list as soon as possible. I hope you order with us again and we can provide a better experience for you.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 10/31/2017

What Trusted Customer said about cardfactory:

Would use again.

I have given a 4 as I was happy with most of my purchases. The only problem I have had is that there were some envelopes missing from the Christmas card packs which was rather frustrating. Other...

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Product reviews

Trusted Customer

7 years ago

Date of purchase: 10/27/2017

Magical

I would definitely use the card factory again. The cards and service are excellent. Usually receive within 2 days. Perfect.

Product reviews

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About cardfactory

At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets

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01924 839150

Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom

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cardfactory Reviews

Hugs Pink Christening Foil Helium BalloonMore reviews of this product (1)View product websiteThe balloon was perfect just too late for my daughters christening

Photo Upload Card - Love You Washing LineMore reviews of this product (4)View product websiteFabulous card... Perfect size and priced appropriately

Personalised Birthday Card - Hashtag Just Add SparkleMore reviews of this product (1)View product websiteGreat purchase! Great value and speedy delivery

Photo Upload 1st Birthday Card - Bear and FoxMore reviews of this product (10)View product websiteGreat card - fast postage

Boxed Christmas Cards - Wish Upon; Pack of 16 - X170083More reviews of this product (7)View product websiteexactly as it looked on the website

Rose Gold Christmas Tree Medium Gift Bag - X173204More reviews of this product (4)View product websiteWhat I was looking for. .

Pink; Orange & Green Gift Boxes; Set of 3 - 12669aMore reviews of this product (6)View product websitePerfect sizes for rings. Earrings. Charms and the larger one for a bracelet or necklace. X

EC - 21st Birthday Card - Champagne & Cocktails - ED02067More reviews of this product (1)View product websiteFun and described what I wanted to send for a 21st card.

Christmas Card - Christmas Wish for Special Friends - C009145-17More reviews of this product (14)View product websiteOne gone to NZ to my bestie and other for my friend here. Love the words on these cards.

Christmas Card - For Both of You - C003302-17More reviews of this product (7)View product websiteFor family and love the words.

Christmas Card - A Wish for Both of You - C003303-17More reviews of this product (3)View product websiteAgain for family and like the words.

Boxed Christmas Cards - Magical Christmas; Pack of 16 - X170081More reviews of this product (5)View product websiteI liked the cards but there were envelopes missing. This made it awkward as I had to find envelopes to put these cards in.

Two Design Handcrafted Christmas Cards - Santa & Sleigh; Pack of 16 - X170075More reviews of this product (12)View product websiteI love these cards buy again there was not the full amount of envelopes to accompany the Christmas cards. Again I had to find envelopes to fit the cards in.

Personalised New Job Card - Congratulations New OfficeMore reviews of this product (1)View product websiteCard excellent, received next day.

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