Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

cardfactory Reviews

https://www.cardfactory.co.uk/
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,512

521

311

220

671

7,235

ratings over the past year

Displaying all 41,407 reviews
TC
Trusted Customer
Kidwelly
7 years ago
Date of purchase: 10/28/2017
What Trusted Customer said about cardfactory:
Fantastic
Easy to use, value for money.
0
Share
Trusted Customer
7 years ago
Date of purchase: 10/12/2017
Card factory is tops
Easy to order , reasonably priced and delivery costs good .
0
Share
Trusted Customer
7 years ago
Date of purchase: 10/27/2017
Very good service, no mistakes, fast delivery.
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 10/16/2017
Nice selection of photo cards for family friendd
Always get card factory photo cards for my family's birthday Christmas cards. Would not send gifts via card factory again as Don,t arrive same time as cards. Can,t fault cards though.
Product reviews

0
Share
TC
Trusted Customer
7 years ago
Date of purchase: 10/02/2017
What Trusted Customer said about cardfactory:
Very pleased with everything
Quality items arrived on time
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 10/14/2017
Great service
Easy to buy from and delivered on time.
Merchant Logo
Adam
cardfactory
7 years ago
Thank you for your great feedback. We hope you continue to shop with cardfactory.co.uk and tell all your friends about the fantastic service you have had.
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 10/11/2017
Great service
Very good service and yes I have.
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 10/08/2017
Order party banners etc, very well packaged and delivery
0
Share
TC
Trusted Customer
7 years ago
Date of purchase: 10/29/2017
What Trusted Customer said about cardfactory:
E-mail list
Too many round robin e-mails that I can’t unsubscribe from. I get - 3 a week!
Merchant Logo
Adam
cardfactory
7 years ago
Thank you for you feedback. I am really sorry about the inconvenience caused by the emails being sent. I have passed your details to our marketing team to get you manually removed of our mailing list. It does usually take 2 weeks for the emails to stop getting sent through fully. I hope this does not stop you from wanting to order with us again.
0
Share
Trusted Customer
7 years ago
Date of purchase: 10/17/2017
USE FUNKY PIGEON OR MOONPIG.....
The card I ordered showed all the text on preview. When it arrived to the intended party it did not all have all the text printed on it. I was disappointed. Will use Funky Pigeon or Moonpig in...

Read all
Merchant Logo
Adam
cardfactory
7 years ago
Thank you for you feedback. I am really sorry what has happened here, it is not our usual level of service. I cannot see any contact from you in regards to this order on our system. We do recommend you contact us if there are any issues with your orders so we can get these resolved as soon as possible for you. 

On this occasion we have refunded you in full for this order, and apologise for the fact it was not what you had ordered. We hope if you choose to order with us again we can provide a better service for you.
Product reviews

0
Share
Not received a review invite?
About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
Read all
01924 839150
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets