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cardfactory Reviews

https://www.cardfactory.co.uk/
Rated
Excellent

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

5,439

514

309

215

659

7,136

ratings over the past year

Displaying all 41,260 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 10/12/2017
What Trusted Customer said about cardfactory:
Best one ☝️
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Trusted Customer
7 years ago
Date of purchase: 10/27/2017
Excellent service and choice
Beautiful choice of personalised cards. Easy to use and nice choice of fonts and colours. Fast delivery. Thanks
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TC
Trusted Customer
7 years ago
Date of purchase: 10/25/2017
What Trusted Customer said about cardfactory:
Excellent purchase.
Ordered cards on line. Came very very quickly. Excellent quality
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TC
Trusted Customer
7 years ago
Date of purchase: 10/10/2017
What Trusted Customer said about cardfactory:
Excellent service
Very good service, cards arrived in very quick time, good selection too but missed the offers they have in store eg 5 for 4 etc. would use again
0
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Trusted Customer
7 years ago
Date of purchase: 10/27/2017
Good product and service
Satisfied with service - easy to order and arrived quickly
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TC
Trusted Customer
7 years ago
Date of purchase: 10/23/2017
What Trusted Customer said about cardfactory:
Excellent!
0
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Trusted Customer
7 years ago
Date of purchase: 10/16/2017
Excellent
Yes would recommend them. fast speedy delivery and good value.
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Trusted Customer
7 years ago
Date of purchase: 10/24/2017
First class
First rate service .very pleased with the items and fast delivery
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TC
Trusted Customer
7 years ago
Date of purchase: 10/13/2017
What Trusted Customer said about cardfactory:
Poor I was charged for two identical cards!!
Merchant Logo
Adam
cardfactory
7 years ago
Thank you for your feedback. I am sorry for the problems you have faced with this order. I can see on our system this order is showing for two cards. I apologise if this is not what you intended to order.

On this occasion we have refunded you the amount of one of the cards, and hope this will make the bad experience you had a bit better.

In the future we hope you will order with us again so we can provide you with a better experience and level of service. 
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TC
Trusted Customer
7 years ago
Date of purchase: 10/31/2017
What Trusted Customer said about cardfactory:
Bad communication
No communication. I placed a order via PayPal after 1 week I did not recieve my goods so I phoned them up they told my the bank Had not released the payment ? I gave them my transaction I'd for from...

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Adam
cardfactory
7 years ago
Thank you for your feedback. I am really sorry for what has happened here, this is not our usual level of service. I apologise that there was a delay in the dispatch of this order, due to the inconvenience we have refunded your postage charge and a 20% refund on the order.

I hope you choose to order with us again so we can provide you with a much better experience and level of service. 
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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01924 839150
Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
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About cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets