The sales team were superb and I was offered a remortgage in principal with 7-10 days. Then it went to admin where they asked for, and got, every conceivable legal documentation to my property and...
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Customer Services Team
Capital Fortune
9 years ago
Honest and fair feedback. We are receiving similar comments regarding this lender's service times and are working with them to support our customers to the standard you deserve.
3
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Trusted Customer
Feefo Verified
9 years ago
everyone was very helpful and very patient with a sense of humour too.
special thanks to Peter B for his encouragement.
Customer Services Team
Capital Fortune
9 years ago
Thanks for the 5 stars - we have passed your comments on to Peter B
4
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Trusted Customer
Feefo Verified
9 years ago
Managed to get the mortgage no-one else offered.
Customer Services Team
Capital Fortune
9 years ago
Thanks for feedback
3
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TC
Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Capital Fortune:
Generally, the service was very good. There was, however, one occasion when a piece of communication (a hand written letter) went missing for a week !!
Customer Services Team
Capital Fortune
9 years ago
Thanks for the feedback and I will certainly pass this on to the document processing teams.
4
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TC
Trusted Customer
Feefo Verified
chelmsford
9 years ago
What Trusted Customer said about Capital Fortune:
Mortgages for over 65's
Very efficient and very helpful would definitely recommend Capital Fortune.
Rob Killeen, Anna Kirk and Fowzia Sultans were all efficient and helpful
Customer Services Team
Capital Fortune
9 years ago
Thanks for the 5 stars and we'll certainly pass your feedback on to Rob, Anna and Fowzia
5
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Trusted Customer
Feefo Verified
9 years ago
Well worth using if you are a British expat looking to buy in the UK
Jakob, Stephen and Fowzia, certainly helped a very stressed British expat.
Excellent service.
Customer Services Team
Capital Fortune
9 years ago
Thanks for the great feedback. We have passed this on to Jakob, Stephen and Fowzia.
2
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TC
Trusted Customer
Feefo Verified
Prague
9 years ago
What Trusted Customer said about Capital Fortune:
Diligent, courteous, service, every step of the way .
I would certainly recommend Capital Fortune to any ExPat experiencing difficulties in raising a mortgage. My advice is to read the information they send you at the beginning of the process and act...
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Customer Services Team
Capital Fortune
9 years ago
Great 5 star feedback - thank you!
4
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Trusted Customer
Feefo Verified
9 years ago
Excellent customer care
I never thought the process could be that fast, up to now I still can not believe it is over already. Many thanks to Fowzia, Peter and Stephen, you guys are the best and I will certainly refer my...
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Customer Services Team
Capital Fortune
9 years ago
Thanks for your great comments - they've been passed on to Fowzia, Peter & Stephen
3
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TC
Trusted Customer
Feefo Verified
Tampico, Mexico
9 years ago
What Trusted Customer said about Capital Fortune:
A great joined up Team. Everyone so professional. First choice for expats.
Great service and expectation management from first contact to mortgage completion. Let us know what was happening every step of the way. Has to be first choice for expat tricky mortgages.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.