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Capital Fortune Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,216 reviews

Trusted Customer

Feefo Verified

12 years ago

Very high level of customer service,James and Gabriella were great and professional all the way!

Capital Fortune

12 years ago

Thanks for the great feedback and Excellent rating. We have passed this on to both James and Gabriella.

Trusted Customer

Feefo Verified

12 years ago

Great service, followed up, found options., Only problem was that one option wasnt possible because…

Great service, followed up, found options., Only problem was that one option wasnt possible because the company needed Rental to be 125% of mortgage payments, which clearly didnt meet the expected...

Capital Fortune

12 years ago

We appreciate the Excellent rating

Trusted Customer

Feefo Verified

12 years ago

Did what was asked and more

Capital Fortune

12 years ago

Thanks for the Excellent rating

Trusted Customer

Feefo Verified

12 years ago

good overall service but charges too high!!!

Capital Fortune

12 years ago

Thanks for your comments and we hope we added value to the transaction

Trusted Customer

Feefo Verified

12 years ago

This is the best company i have ever dealt with,they were so professional in every…

This is the best company i have ever dealt with,they were so professional in every way and i write from experience. My own mortgage company would not take me on because of an age thing and i just...

Capital Fortune

12 years ago

We really appreciate your comments and thank you for such positive praise. We try to do everything possible to ensure a good customer experience and whilst we are still not 100% perfect, we will always strive to provide an excellent service. I have passed on your comments to the Team. Thank You. David Rostron, Business Manager

Trusted Customer

Feefo Verified

12 years ago

We have purchased our homes(2) by them and it will be third time as well…

We have purchased our homes(2) by them and it will be third time as well hopefully :) Staff are polite,friendly and so helpfull. Rob Killeen is the most hard working person i ever met. He called us...

Capital Fortune

12 years ago

Thank you Tibor + Krystal. We have passed your comments on to Rob Killeen

Trusted Customer

Feefo Verified

12 years ago

Totally impressed with every aspect of their service. They could not have performed better at…

Totally impressed with every aspect of their service. They could not have performed better at any stage of the process and politely tolerated my wife's and my persistent chasing.

Capital Fortune

12 years ago

We really appreciate the Excellent rating

Trusted Customer

Feefo Verified

12 years ago

Very efficient and very helpful and considerate.

Capital Fortune

12 years ago

Great feedback

Trusted Customer

Feefo Verified

12 years ago

Verty helpful and friendly people Good thing for the elderly like me!!!

Capital Fortune

12 years ago

Great comments and we have passed them on to the Team. Thanks for the rating.

Trusted Customer

Feefo Verified

12 years ago

Fine, until a snotty boy came on the phone, DEMANDING their final payment via a…

Fine, until a snotty boy came on the phone, DEMANDING their final payment via a card. He was advised I pay my bills at the end of the month, but received continued hassle to get my credit card and...

Capital Fortune

12 years ago

I am sorry to hear your comments. I know there was an issue regarding payment being on completion and your wish to pay at the end of the month. Thank you for the feedback.

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