Camlab Reviews

We really appreciate your 5-star review. It’s great to know the delivery was fast and the SHIELDskin Orange 300 gloves performed well for you. Providing dependable service is what we strive for—thanks for choosing Camlab. Regards, Matt

Thank you for your honest feedback. We’re very sorry to hear about the delays and lack of updates on your recent orders. This isn’t the service we aim to provide. The item has a fairly long lead time and in this instance, it also took some time to reach the supplier’s minimum order threshold, which impacted delivery times. That said, we do currently have some buffer stock available in our Cambridge warehouse for immediate dispatch. We appreciate your past custom, and hope to see you again. Regards, George.

Thank you very much for taking the time to leave us a review. We are glad to hear that you were pleased with the prompt technical support and service you received regarding your Starch Indicator Solution. Providing quick, helpful, and knowledgeable assistance is a top priority for our team. Regards, Matt

Thank you for taking the time to leave us a review. Regards, Christine.

Thanks for your positive feedback! We hope to see you again soon. Regards, Christine

Thank you for taking the time to share your experience. We apologise that not all items were sent via your requested delivery method and appreciate you bringing this to our attention. It’s great to hear you were otherwise happy with the service, and we’ll aim to improve attention to detail going forward. Regards, Matt

Thank you for your positive feedback! Regards, George

Thank you for your honest feedback. We do apologise for the issues you had with this order. We have investigated, and have found that the parcel should have been sent via UPS, but was mis-sorted in our warehouse, and sent via Royal Mail in error. We will review the process to ensure this doesn't happen again, and will issue a refund to cover the extra charge incurred and inconvenience caused. Kind Regards, Christine.