We are really sorry you have not received your package yet, this is an unexpected long delivery time.
We dispatched the order the same day you made it with GLS and checking the tracking of the package it is in the Germany depot and expected to be delivered in the next couple of days.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
