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By Sarah Reviews | Customer Service Reviews for https://www.feefo.com/reviews/by-sarah | Feefo

Displaying all 1,589 reviews

Trusted Customer

7 hours ago

Fabulous customer service as there was a problem with my order which was immediately rectified.

Product reviews

Date of purchase: 05/26/2024

Trusted Customer

1 day ago

Perfect as always - couldn't fault. Polite people, fast delivery, and nice offers. Excellent. If you could just sort out the new squirty bottles I would give you six stars :)

Product reviews

Date of purchase: 05/24/2024

Susan Goldsbrough

1 day ago

Product reviews

Date of purchase: 05/24/2024

Trusted Customer

2 days ago

Efficient prompt and reliable service.

Product reviews

Date of purchase: 05/24/2024

Rose Hicks

Gillingham Kent

2 days ago

What Rose Hicks said about By Sarah:

I love these products. Although quite expensive, they all last very well. You get what you pay for and I deserve to use the best products on my face. I love the video's that give details on how best t

...

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Product reviews

Date of purchase: 05/24/2024

Trusted Customer

2 days ago

Great products and fast postage

Customer Care

By Sarah

2 days ago

Thank you for your 5 star review and recommendation 🥰

Product reviews

Date of purchase: 05/24/2024

Kerry Sharpe

North Yorkshire

4 days ago

What Kerry Sharpe said about By Sarah:

Easy to use website…. I watched the interview online with Liz Earle and I was very interested in how the products were created, and so impressed that Sarah went on this mission for her own sister , an

...

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Customer Care

By Sarah

3 days ago

Hi Kerry, thank you for sharing your glowing review 💛 So happy to hear you found us via the wonderful Liz Earle and you're enjoying your skincare By Sarah. Thank you for your support.

Product reviews

Gorgeous and nourishing! My pump stopped working after two days but they were kind enough to issue me with a new bottle. I do love an aroma with my beauty products , however I think it’s the perfumes

...

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Customer Care

By Sarah

3 days ago

Hi Kerry, thank you for sharing your glowing review 💛 So happy to hear you're loving the Hero Facial Oil, free from irritants including essential oils and fragrance.

Date of purchase: 05/21/2024

MRS GR Buckfield

Epsom Surrey

4 days ago

What MRS GR Buckfield said about By Sarah:

The attention to detail from the packaging with its design on the side made me look harder at the design then realising it was the cells under a microscope I thought that's very cleaver .I love what t

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Customer Care

By Sarah

4 days ago

Thank you for sharing your wonderful 5 star review 💛So happy to hear you're loving our new packaging, inspired by the sisterly love of our founders. Thank you for supporting our sister-founded business.

Product reviews

Date of purchase: 05/21/2024

Nicola Broad

Bristol

5 days ago

What Nicola Broad said about By Sarah:

Ordered products and they arrived promptly. Like the new packaging. Very happy with purchase.

Customer Care

By Sarah

5 days ago

Hi Nicola, thank you for your 5 star review 😊 So happy to hear you're enjoying our customer service and new By Sarah packaging too.

Product reviews

Date of purchase: 05/10/2024

Trusted Customer

6 days ago

Great products, simple yet very effective, speedy service, highly recommend. Looking forward to moving over fully once I’ve finished my other products.

Customer Care

By Sarah

5 days ago

Thank you for sharing your lovely 5 star review 🥰 Great to hear you're enjoying our customer service and natural skincare. See you again soon.

Product reviews

Used this for first time yesterday, will have to wait for results after a few weeks I think. Feels lovely on the skin, knowing it’s a natural product is comforting, the retinol, retinal, retinoids wor

...

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Customer Care

By Sarah

5 days ago

Thank you for sharing your lovely 5 star review of the Bakuchiol Booster 🥰 Great to welcome another Sarah into the fold. Thank you for all your support.

This is so soothing for my skin, put it on every morning while I’m having my morning coffee, skin just drinks it up. The purity of your products appeals to me, after using the Yuka app I was shocked a

...

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Customer Care

By Sarah

5 days ago

Thank you for sharing your lovely 5 star review of the Saviour Moisture Mask 🥰 We're so happy to hear you're loving our natural skincare and look forward to welcoming you back soon.

Date of purchase: 05/19/2024

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About By Sarah

When Lauren was diagnosed with acute myeloid leukaemia, her sister, Sarah, became her stem cell donor and saved Lauren's life. As Lauren recovered, Sarah struggled to find natural yet effective products to soothe and revitalise Lauren's cancer ravaged skin. So she decided to develop her own formulas and, with this act of sisterly love, skincare By Sarah was born.

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+44(0) 1730 810029

259 Meadow Way, Tamworth, Staffordshire, West Sussex, B79 0DZ, United Kingdom

Fantastic products, really improved my skin and confidence already!

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By Sarah Reviews

Vitamin C+E BoosterGreat product, skin looks and feels radiant.More reviews of this product (114)View product website

Bakuchiol BoosterLove how hydrated my skin feels.More reviews of this product (113)View product website

Bakuchiol BoosterI love this product and use it every single night. My face feels much softer having used By Sarah products for quite a long time now, and I wouldn't ...More reviews of this product (113)View product website

Reviver Hydrating MistIt smells slightly different to the original version but feels the same, and the product dampens the face in readiness for the other oils. I use it t...More reviews of this product (155)View product website

Vitamin C+E Booster (worth £24)This I use every day on my face, and on the back of my hands sometimes as well. I love the product, am convinced it has lightened the age spots on my...More reviews of this product (3)View product website

Hero Facial OilMore reviews of this product (798)View product website

Vitamin C+E Booster (worth £24)This is amazing! I noticed a difference within just a few days. Skin is softer and pigmentation fading. I will definitely keep using....More reviews of this product (3)View product website

Vitamin C+E Booster (worth £24)As previously said, this product is great. Only just bought but results good so far.More reviews of this product (3)View product website

Ally Recovery Facial OilLovely oil that soothed my face immediately. I'm using it night and morning along with my other By Sarah cleanser,mist, moisturiser and delightful ey...More reviews of this product (146)View product website

Vitamin C+E BoosterThis oil is super. I've only just bought it, but the results are great so far.More reviews of this product (114)View product website

Maven Daily MoisturiserNourishing and gentle moisturiser. Brilliant for my skin after chemotherapy and while my skin is recovering and sensitive.More reviews of this product (52)View product website

Maven Daily MoisturiserLovely packaging and moisturiser feels wry light on my skin but nourishing …. It doesn’t leave a residue on my face like some creams, and although it...More reviews of this product (52)View product website

Hero Facial OilGorgeous and nourishing! My pump stopped working after two days but they were kind enough to issue me with a new bottle. I do love an aroma with my be...More reviews of this product (798)View product website

Reviver Hydrating MistI love this I use it throughout the day to hydrate my skin I love the glass bottle it feels very special , it reminds me to handle with care both the ...More reviews of this product (155)View product website

Miracle Eye CreamA Beutifal light eye cream which absorbes quickly leaving my eyes refreshed.More reviews of this product (19)View product website

Hero Facial OilI have used this before and really like it. Sinks in well on the skin and no irritation. As having eczema prone skin this whole range has helped to ...More reviews of this product (798)View product website

Maven Daily MoisturiserThis is really nice, goes on light weight and sinks straight into the skin. No nasty tingling sensation just soft and calm on my face....More reviews of this product (52)View product website

Reviver Hydrating MistNice and refreshing prepares the skin ready for moisturiser or facial oil. Comes out in a nice fine mist.More reviews of this product (155)View product website

Balancer Cream CleanserLovely cleanser, nice texture and left my face feeling soft, and not tight after use.More reviews of this product (238)View product website

Bakuchiol BoosterUsed this for first time yesterday, will have to wait for results after a few weeks I think. Feels lovely on the skin, knowing it’s a natural product ...More reviews of this product (113)View product website

Saviour Moisture MaskThis is so soothing for my skin, put it on every morning while I’m having my morning coffee, skin just drinks it up. The purity of your products appea...More reviews of this product (54)View product website

Hero Facial OilUse this at night before my moisturiser… skin looks radiant and feels so moisturised on waking. Great product, highly recommend. The purity of ingredi...More reviews of this product (798)View product website

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